Host – Flexible Schedules, Great Benefits, Guest Focus

WarHorse Gaming; Omaha (NE); On-site; USD 45,461,000 - 57,859,000; Part time

Benefits offered by this job

Comprehensive benefits

Medical coverage

Insurance coverage

401K with match

Quarterly incentives

Paid time off

Discounted meals

Job summary

WarHorse Gaming in Omaha, NE invites applications for Ale House Host PT & FT. You will greet guests warmly, manage seating, and coordinate reservations to ensure a smooth front-of-house flow across dining areas.

You will monitor wait times, assist with takeout orders, and maintain a clean host stand while providing outstanding guest service in a fast-paced entertainment setting. We offer a supportive team, schedule flexibility, and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Ability to operate mobile devices and touchscreen technology.
• Experience with smartphone/tablet-based apps preferred.
• Commitment to guest service excellence and ethical conduct.

Responsibilities

• Greets guests and seats them with attentive service.
• Manage reservations and waitlists per procedures.
• Answer phone calls and return messages.
• Maintain a clean, organized host stand and logs.
• Coordinate with staff to ensure smooth seating flow.
• Support guests with special requests as needed.

Skills

Customer service

Mobile device operation

Smartphone/tablet apps

Ethical conduct

Education

High school diploma or equivalent

Tools

Tablets

Smartphones

Job description

WarHorse Gaming in Omaha, NE invites applications for Ale House Host PT & FT. You will greet guests warmly, manage seating, and coordinate reservations to ensure a smooth front-of-house flow across dining areas.

You will monitor wait times, assist with takeout orders, and maintain a clean host stand while providing outstanding guest service in a fast-paced entertainment setting. We offer a supportive team, schedule flexibility, and growth opportunities.