Host - Copley Square

LSF COPLEY SQUARE LLC; Boston (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

LSF COPLEY SQUARE LLC in Boston is seeking a friendly Host/Take Out Associate to warmly greet guests, seat them efficiently, and manage takeout orders with accuracy. You will handle reservations, answer phones, and maintain a welcoming front desk presence during all shifts.

You must have excellent interpersonal and communication skills, basic computer literacy, and experience with OpenTable or POS systems. We offer medical, dental, vision insurance, paid vacation, and a 401(k) plan as part of a

Qualifications

• High school diploma or equivalent.
• Experience with OpenTable and POS systems is preferred.

Responsibilities

• Greet guests warmly and seat them efficiently.
• Manage seating chart and monitor dining flow.
• Answer phones and respond to guest inquiries politely.
• Process takeout orders and ensure accurate packaging.
• Handle payments for takeout orders and cash reconciliation.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

OpenTable

POS systems

Cash handling

Under pressure

Education

High school diploma or equivalent

Tools

OpenTable

POS

Job description

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.DUTIES & RESPONSIBILITIES:Greet guests in a warm and friendly manner as they arrive at the restaurant.Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.Provide accurate wait times and monitor waiting list.Manage reservations using OpenTable.Answer incoming calls and respond to guest inquiries courteously.Receive, process, and manage takeout and delivery orders.Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.Process payments for takeout orders, including cash, credit/debit, and digital payment methods.Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.Perform other duties and tasks as assigned.High school diploma or equivalentPrevious work experience as a Host is preferred.Working knowledge of OpenTable and Point of Sale is preferredBasic computer skillsAbility to handle cash and paperwork accurately.Excellent interpersonal and communication skills.Must be able to perform under pressure in a high-volume restaurant setting.Must be able to handle guest incidents/complaints.We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.