Friendly Front Desk Host & Takeout Specialist

Legal Sea Foods; Framingham (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

Legal Sea Foods in Framingham is seeking a Host/Take Out Associate to greet guests, seat diners, manage the seating chart, and handle take-out orders with care.

You will answer calls, process payments, use OpenTable and POS systems, and ensure accurate cash handling while delivering friendly, professional service in a busy, high-volume setting.

Join our team for a welcoming environment with competitive benefits and opportunities to grow in hospitality.

Qualifications

• High school diploma or equivalent.
• Previous work experience as a Host preferred.
• Knowledge of OpenTable and POS preferred.
• Basic computer skills.
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Ability to perform under pressure in a high-volume restaurant.
• Handle guest incidents or complaints.

Responsibilities

• Greet guests in a warm and friendly manner as they arrive at the restaurant.
• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit, debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Skills

Interpersonal communication

Customer service

Cash handling

Under pressure

Education

High school diploma or equivalent

Tools

OpenTable

Point of Sale

Job description

Legal Sea Foods in Framingham is seeking a Host/Take Out Associate to greet guests, seat diners, manage the seating chart, and handle take-out orders with care.

You will answer calls, process payments, use OpenTable and POS systems, and ensure accurate cash handling while delivering friendly, professional service in a busy, high-volume setting.

Join our team for a welcoming environment with competitive benefits and opportunities to grow in hospitality.