Host - Park Square

Legal-Sea-Foods; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

Legal Sea Foods in Boston is hiring a Host/Take Out Associate to greet guests warmly, seat diners efficiently, and manage calls with a friendly, professional manner.

You will handle takeout and delivery orders, process payments, and ensure packaging quality for safe transport, while using OpenTable and POS systems to support smooth front-of-house operations.

Qualifications

• Prior host/guest service experience preferred.
• Ability to use OpenTable and POS systems.
• Strong communication and multitasking skills.

Responsibilities

• Greet guests warmly and manage seating to ensure smooth flow.
• Answer phones and respond to guest inquiries.
• Handle takeout and delivery orders accurately.
• Process payments and reconcile sales.
• Maintain front desk presence and pleasant guest interaction.
• Receive and assist with reservations using OpenTable.

Skills

Interpersonal communication

Customer service

Cash handling

Phone etiquette

Multitasking

Education

High school diploma or equivalent

Tools

OpenTable

Point of Sale

Job description

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.DUTIES & RESPONSIBILITIES:• Greet guests in a warm and friendly manner as they arrive at the restaurant.• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.• Provide accurate wait times and monitor waiting list.• Manage reservations using OpenTable.• Answer incoming calls and respond to guest inquiries courteously.• Receive, process, and manage takeout and delivery orders.• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.• Perform other duties and tasks as assigned.• High school diploma or equivalent• Previous work experience as a Host is preferred.• Working knowledge of OpenTable and Point of Sale is preferred• Basic computer skills• Ability to handle cash and paperwork accurately.• Excellent interpersonal and communication skills.• Must be able to perform under pressure in a high-volume restaurant setting.• Must be able to handle guest incidents/complaints.We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.