Host/Cashier - Robert's Buffet

Riverside Casino & Golf Resort; Iowa; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid Time Off

Job summary

Riverside Casino & Golf Resort is seeking a Host/Cashier to welcome guests, operate POS terminals, and seat guests in the dining area. The role emphasizes exceptional guest service, accuracy with cash handling, and strong teamwork in a fast-paced resort environment.

Part-time position with scheduling that varies by events and holidays. Salary is $15.00 per hour, including premium pay, with 20 hours of Paid Time Off upon hire. Equal opportunity employer committed to non-discrimination.

Qualifications

• Excellent interpersonal and written communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work in a standing position for up to seven hours.

Responsibilities

• Welcome guests and greet with a positive first impression.
• Operate Micros terminal, collect payments, and make change.
• Maintain accuracy of cash drawer.
• Seat guests in appropriate sections.
• Provide exceptional guest service at all times.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Keep dining area neat and clean.
• Perform side-work duties.
• Report guest incidents to supervisor.
• Uphold high standards of personal appearance.
• Smile and make eye contact with guests.
• Adhere to all safety and company policies.

Skills

Interpersonal skills

Written communication

Customer service mindset

Job description

The Host/Cashier is responsible for welcoming guests, operating the POS cash registers, and seating guests in appropriate sections.
This position must provide exceptional guest service to all customers.

Essential Functions

• Welcome and greet guests, creating a positive first impression for the outlet.
• Operate the Micros terminal, collect payments, and make change.
• Keep and accurate count of money in cash drawer.
• Serve internal guests in the EDR.
• Seat guests in appropriate sections at clean tables.
• Maintain knowledge of outlet layout, menu items, and nightly features.
• Remain courteous and helpful to guests at all times.
• Keep dining area neat and clean at all times (chairs, booths, floors).
• Maintain a high standard of personal appearance at all times.
• Perform assigned side-work duties.
• Report all guest incidents and complaints immediately to supervisor.
• Smile and make eye contact with all guests.
• Perform all other related tasks deemed necessary by management.

Required

• Excellent interpersonal and written communication skills.
• Maintain courteous and effective working relationships with others.
• Ability to work in a standing position for up to seven hours.

Schedule

Part-time that varies based on events and holidays and includes days, nights and weekends.

$15.00/hr (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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