Banquet Server

Riverside Casino & Golf Resort; Iowa; On-site; USD 8,100 - 12,000; Part time

Benefits offered by this job

Tips included

On-call schedule

Job summary

Riverside Casino & Golf Resort in Iowa is seeking a Banquet Server to deliver meals and provide friendly, responsive service at a variety of events, including weddings, meetings, concerts, and receptions on site.

You will greet guests, deliver food and beverages, assist other servers, and learn buffet, plated, and reception style services while maintaining clean, professional areas. This role is on-call with days, evenings, weekends, and holidays and includes tipped compensation.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to stand for up to 8 hours.
• Ability to carry trays of 20+ pounds.
• Ability to work under time pressure with a positive attitude.
• Desired: basic math and cash register skills; previous restaurant, banquet, or hospitality serving/bartending experience.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and accommodate needs at events.
• Communicate with guests about the menu and options.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods with service requests.
• Learn buffet, plated, and reception style service per RCGR standards.
• Anticipate guests’ needs and ensure satisfaction with food and service.
• Respond promptly to requests in a courteous manner.
• Set up, execute, and clean up for events.
• Perform side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintain a professional and personable appearance.
• Perform other duties as assigned.

Skills

Communication

Standing 8h

Tray handling

Cash handling

Time management

Hospitality experience

Job description

A Banquet Server is responsible for serving meals, while providing friendly and responsive customer service to create an exceptional dining experience for all guests. The position performs various service functions for the banquet and event services department including but not limited to: public and private events, indoor and outdoor concerts, meetings, receptions, weddings, conventions, and concessions.

Essential Functions

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Setup, execution, and clean‑up for an event.
• Performs side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintain a professional and personable appearance.
• Perform other duties as assigned.

Required

• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to 8 hours.
• Ability to carry trays of 20+ pounds.
• Ability to work under time pressure constraints with a positive attitude.
• Desired Qualifications: Basic knowledge of math skills and service functions to operate a cash register. Restaurant, banquet, or hospitality serving or bartending experience.

Schedule

On-Call positions; days, evenings, weekends, and holidays

$7.17/hr + Tips (including premium pay)

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.