Host | Back Bay

Cactus Club Cafe; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health benefits (dental, vision)

Flexible vacation

Discounted shift meals

Growth opportunities

In-house training programs

Job summary

Cactus Club Cafe is seeking a Host for its Boston location to enhance guest experiences during its US expansion. The role is essential as the first and last impression for guests, requiring a dedication to warmth and hospitality.

Ideal candidates should possess over a year of customer service experience, strong interpersonal skills, and a passion for teamwork. The position offers competitive compensation, health benefits, flexible scheduling, and growth opportunities.

Qualifications

• 1+ year of customer service experience in a fast-paced environment.
• A warm and welcoming approach to enhance guest experiences.
• Highly motivated with excellent interpersonal skills.

Responsibilities

• Be the first and last impression for guests.
• Collaborate to craft memorable moments for guests.
• Transform guest interactions into extraordinary dining experiences.

Skills

Customer service experience

Excellent interpersonal skills

Team mentality

Dedication to enhancing guest experience

Job description

We are currently seeking individuals with weekday daytime availability.

Step into something new and be a key player in Cactus Club Cafe’s US expansion at our Boston, Massachusetts location - building our brand as you build your career. Cactus Club Cafe is proud to be an E-Verify Employer. Only candidates legally eligible to work in the U.S. will be considered.

Our Host team are our guest experience ambassadors - providing the first and last impression for our guests. More than just a welcome, our host team are ambassadors for our hospitality, embodying approachability, warmth, and genuine kindness. We empower our host team to collaborate and craft memorable moments, transforming every guest interaction into an opportunity to exceed expectations and create extraordinary dining experiences.

You Are

• An individual with 1+ year of customer service experience in a fast paced environment
• Someone who is dedicated to enhancing the guest experience through a warm and welcoming approach
• A highly motivated individual with excellent interpersonal skills and a proven dedication to delivering exceptional guest experience
• Someone with a proven team mentality, a passion for customer service, and an openness to feedback and coaching opportunities

We Offer

• A commitment to holding ourselves to the highest standard as a recognized leader in the hospitality industry
• An unbeatable employee experience where we invest in our people and provide an environment that is genuinely enjoyable, supportive, rewarding, and fun
• Competitive compensation and Health + Welfare (dental, vision, EAP, life insurance) benefits
• Unpaid flexible vacation
• Flexible scheduling
• Discounted shift meals
• In-house specialized service + culinary training programs
• Growth opportunities
• Direct deposit

Cactus Club Cafe is an Equal Opportunity Employer. It is Cactus’s policy to provide equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws. We are committed to offering reasonable accommodations to qualified job applicants and employees where required by applicable law.