Host | Downtown

Cactus Club Cafe; Miami (FL); On-site; Full time

Benefits offered by this job

Competitive compensation

Health + Welfare benefits

Flexible scheduling

Growth opportunities

Job summary

A prominent hospitality brand is seeking a Host for their Miami, Florida location to enhance the guest experience and embody warmth and kindness. The ideal candidate will have over a year of customer service experience and a passion for teamwork. This role offers competitive compensation, health benefits, flexible scheduling, and growth opportunities within a supportive environment.

Qualifications

• 1+ year of customer service experience in a fast paced environment.
• Dedicated to enhancing the guest experience through a warm and welcoming approach.
• Proven dedication to delivering exceptional guest experiences.

Responsibilities

• Act as ambassadors for hospitality, providing the first and last impression for guests.
• Collaborate to craft memorable moments in guest interactions.
• Transform every guest interaction into an opportunity to exceed expectations.

Skills

Customer service experience

Interpersonal skills

Team mentality

Motivation

Job description

Overview

Step into something new and be a key player in Cactus Club Cafe’s US expansion at our Miami, Florida location - building our brand as you build your career. Cactus Club Cafe is proud to be an E-Verify Employer. Only candidates legally eligible to work in the U.S. will be considered.

Responsibilities

Our Host team are our guest experience ambassadors - providing the first and last impression for our guests. More than just a welcome, our host team are ambassadors for our hospitality, embodying approachability, warmth, and genuine kindness. We empower our host team to collaborate and craft memorable moments, transforming every guest interaction into an opportunity to exceed expectations and create extraordinary dining experiences.

Qualifications

• 1+ year of customer service experience in a fast paced environment
• Dedicated to enhancing the guest experience through a warm and welcoming approach
• Highly motivated with excellent interpersonal skills and a proven dedication to delivering exceptional guest experience
• Proven team mentality, a passion for customer service, and an openness to feedback and coaching opportunities

We Offer

• A commitment to holding ourselves to the highest standard as a recognized leader in the hospitality industry
• An unbeatable employee experience where we invest in our people and provide an environment that is genuinely enjoyable, supportive, rewarding, and fun
• Competitive compensation and Health + Welfare (dental, vision, EAP, life insurance) benefits
• Unpaid flexible vacation
• Flexible scheduling
• Discounted shift mealsIn-house specialized service + culinary training programs
• Growth opportunities
• Direct deposit

Cactus Club Cafe is an Equal Opportunity Employer. It is Cactus’s policy to provide equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws. We are committed to offering reasonable accommodations to qualified job applicants and employees where required by applicable law.