Host - Avenue

Xfinity Live!; Long Branch (NJ); On-site; USD 23,419 - 27,552; Full time

Job summary

A lively dining venue in Long Branch is looking for a Host to manage reservations and welcome guests. The ideal candidate will have at least a year of customer service experience and strong communication skills. Responsibilities include answering calls, coordinating seating, and ensuring guest satisfaction. Compensation ranges from $17 to $20 per hour. Join the team to create a memorable dining experience!

Qualifications

• At least one year of experience in customer service and/or hosting.
• Effective communication skills for guest interaction.
• Basic mathematical skills for managing reservations.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and create a positive experience.
• Coordinate seating arrangements for efficient service.

Skills

Customer service experience

Fluent in English

Attention to detail

Job description

Avenue is a modern answer to a blend of the Parisian brasserie & the luxurious beaches of St. Tropez, located on the private beach of Long Branch.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Compensation: The compensation for this position ranges from $17-$20 per hour

Qualifications

Skills

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.