Host at Boon Fly Cafe

Carneros Inn, LLC; Napa (CA); Presencial; USD 22 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision Insurance

Health and Dependent Care FSA Options

Life Insurance, Short-Term Disability,

Long-Term Disability

Critical Illness, Cancer, Hospital Ind

Accident Supplemental Insurance

401k with Employer Match

Paid Time Off (PTO) & Sick Leave

Resumo da oferta

Carneros Inn, LLC's Boon Fly Cafe is seeking a gracious, polished Host to be the first and last impression for guests in a luxury resort setting. The role requires hospitality excellence, warmth, and professionalism in a fast-paced environment.

You will welcome guests, manage reservations, coordinate seating, explain menus and resort amenities, and maintain a welcoming hoststand. The position is part-time, non-exempt, with evenings, weekends, and holidays often required.

Qualificações

• Experience in luxury hospitality is required.
• Strong communication and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Familiarity with property needs (e.g., Boon Fly, FARM, Hilltop).

Responsabilidades

• Warmly welcome guests upon arrival and provide a genuine, memorable first impression
• Manage reservations and walk-ins using reservation systems like OpenTable
• Coordinate table assignments to optimize flow and ensure smooth service
• Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing
• Maintain a clean, organized hoststand and entry area
• Provide accurate information about menus, specials, resort amenities, and local attractions
• Handle guest inquiries, special requests, and concerns with professionalism and care

Conhecimentos

Luxury hospitality experience

Strong communication

Fast-paced environment

Team player

Flexible schedule

Descrição da oferta de emprego

Reports to: Boon Fly Cafe

Classification:Part Time, Non-Exempt

Position Summary

We are seeking a gracious, polished, and service-orientedHostto be the first and last impression at Boon Fly Cafe. The ideal candidate thrives in a fast-paced, upscale environment and takes pride in delivering exceptional hospitality with warmth and professionalism.

KEY RESPONSIBILITIES

• Warmly welcome guests upon arrival and provide a genuine, memorable first impression
• Manage reservations and walk-ins using reservation systems (e.g., OpenTable or similar platforms)
• Coordinate table assignments tooptimizeflow and ensure smooth service
• Communicate effectively with management, servers, and kitchen staffregardingguest needs and timing
• Maintain a clean, organized, and inviting hoststandand entry area
• Provideaccurateinformation about menus, specials, resort amenities, and local attractions
• Handle guest inquiries, special requests, and concerns with professionalism and care

QUALIFICATIONS

• Previous experience in a similar role within luxury hospitality.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Familiarity with property or outlet-specific needs (e.g., Boon Fly, FARM, Hilltop).
• Team player mentality and a commitment to maintaining the resort’s high standards.

PHYSICAL REQUIREMENTS

• Ability to work aflexible schedulebased on event volume and business needs with ability to workevenings, weekendsandholidays.
• Ability tolift upto 25lbs
• Must be able tostand and walk for extended periodsand move between indoor and outdoor venues on the resort property
• Ability to navigate the resort’s expansive property as applicable.

TOTAL COMPENSATION

• Base Salary
• Medical, Dental & Vision Insurance
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave