Upscale Resort Host — Warm, Guest-First Service

Carneros Inn, LLC; Napa (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health and Dependent Care FSA Options

Life Insurance, Short-Term Disability,

Long-Term Disability

Critical Illness, Cancer, Hospital Ind

Accident Supplemental Insurance

401k with Employer Match

Paid Time Off (PTO) & Sick Leave

Job summary

Carneros Inn, LLC's Boon Fly Cafe is seeking a gracious, polished Host to be the first and last impression for guests in a luxury resort setting. The role requires hospitality excellence, warmth, and professionalism in a fast-paced environment.

You will welcome guests, manage reservations, coordinate seating, explain menus and resort amenities, and maintain a welcoming hoststand. The position is part-time, non-exempt, with evenings, weekends, and holidays often required.

Qualifications

• Experience in luxury hospitality is required.
• Strong communication and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Familiarity with property needs (e.g., Boon Fly, FARM, Hilltop).

Responsibilities

• Warmly welcome guests upon arrival and provide a genuine, memorable first impression
• Manage reservations and walk-ins using reservation systems like OpenTable
• Coordinate table assignments to optimize flow and ensure smooth service
• Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing
• Maintain a clean, organized hoststand and entry area
• Provide accurate information about menus, specials, resort amenities, and local attractions
• Handle guest inquiries, special requests, and concerns with professionalism and care

Skills

Luxury hospitality experience

Strong communication

Fast-paced environment

Team player

Flexible schedule

Job description

Carneros Inn, LLC's Boon Fly Cafe is seeking a gracious, polished Host to be the first and last impression for guests in a luxury resort setting. The role requires hospitality excellence, warmth, and professionalism in a fast-paced environment.

You will welcome guests, manage reservations, coordinate seating, explain menus and resort amenities, and maintain a welcoming hoststand. The position is part-time, non-exempt, with evenings, weekends, and holidays often required.