Host

Ashby Hospitality Group; Wilmington (DE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Job summary

Ashby Hospitality Group is seeking a customer-focused Host to warmly greet guests, seat them, and help ensure an exceptional dining experience. You will organize the floor plan, reservations, and waitlist, while maintaining a clean host area and clear, friendly communication with guests and team members.

Role requires detail orientation, the ability to multitask, and strong organization. Previous hosting or serving experience is preferred but not required; excellent phone etiquette is essential.

Qualifications

• Must be friendly and customer-focused
• Clear greetings and farewells to guests
• Ability to clearly communicate guests' needs to servers and managers

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and rotation.
• Inform guests of current promotions and server assignment to ensure smooth handoff.
• Manage the flow of guests and provide accurate wait times.
• Answer the phone.
• Keep the host stand neat and presentable.
• Make popcorn.

Skills

Friendly demeanor

Excellent communication

Greeting & farewell finesse

Telephone etiquette

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Greet customers with smiles and warm welcome. Organize the floor plan, reservations, and waitlist. Make popcorn as well as keeping that area clean. Clean tables when necessary to seat next guests. Answer the phones.

Responsibilities:

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Answer the phone.
• Keep the host stand neat, tidy, and presentable for guests.
• Make Popcorn

Qualifications:

• Previous restaurant hosting or serving experience preferred, not required.
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone.