Host/Busser

The Original Pancake House DFW; City of White Plains (NY); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Training & development

Descrizione del lavoro

The Original Pancake House DFW is seeking a friendly, customer-focused Host to welcome guests and seat them, ensuring an exceptional dining experience. You’ll also help with menus, promotions, and handoffs to service staff while keeping the host stand organized and ready for guests.

Responsibilities include greeting guests, managing seating rotations, handling take-out orders, and operating the front desk with accuracy and courtesy. Prior hosting or serving experience is preferred.

Competenze

• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests.
• Ability to clearly communicate guests’ needs to servers and managers.
• Ability to effectively communicate on the telephone.
• Must be able to carry trays or supplies (10–30 lbs).

Mansioni

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Operate cash registers to accept payments for food and beverages.
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Conoscenze

Friendly personality

Customer-focused

Articulate greetings

Clear communication

Telephone communication

Carrying trays

Descrizione del lavoro

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Training & development

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Qualifications

• Previous restaurant hosting or serving experience preferred
• Friendly and customer-focused personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone
• Must be able to carry trays or supplies (10-30 lbs.)