Host

Richfield Wingers; Town of Richfield (WI); On-site; USD 1,515,000 - 2,204,000; Full time

Benefits offered by this job

Meal discounts

Flexible schedule

Job summary

WINGERS in Richfield, WI is seeking a friendly Host to greet guests, manage seating, and help ensure a smooth dining experience. You will seat guests, record names and party sizes, and coordinate with servers to relay guest needs and specials.

The role emphasizes guest comfort, cleanliness, and teamwork in a fast-paced setting. Experience in hospitality is a plus; a neat appearance and strong communication are essential.

Qualifications

• Ability to warmly greet guests and manage seating
• Record guest names and party sizes with accurate wait times
• Coordinate with servers and managers to relay guest needs
• Maintain a clean, organized work area and assist as needed

Responsibilities

• Greet guests on arrival and offer menus
• Call out names when tables become available
• Seat guests according to preferences and flow
• Assist servers with drinks and bussing as needed
• Ensure bathrooms and dining area are clean and presentable

Skills

Guest interaction

Multi-tasking

Teamwork

Communication

Job description

Create Amazing Experiences by welcoming and warmly greeting guests on arrival, addressing them by name whenever possible. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

The purpose of this position is to interact with our guest and Create Amazing Experiences while they aredining at our stores. Hosts are responsible for positive guest interactions while assisting them in a friendly and efficient manner. At all times, hosts are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed.

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guest entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party and provide guests with estimated waiting time.
• Call out name and number of party when tables become available.
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server's name and any current specials or promotions. Inspect table for proper presentation and completeness.
• Relay message to servers or managers as needed.
• Bus and/or help servers bus dirty tables in restaurant.
• If time permits, help servers deliver drinks to table.
• Inspect bathrooms for cleanliness. Straighten and clean if necessary.
• Thank guests as they leave and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Such other tasks as required of management or leadership.
• Possess organizational and multi-tasking skills.
• Able to work well with others.
• Be able to work in standing position for long periods of time.
• Must have exceptional grooming habits.

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly

Working Conditions

• Varied weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic/caustic chemicals and with fumes or airborne particles
• Varying schedule to include evenings, holidays and extended hours as business dictates

WINGERS knows that you need a comfortable and dependable local spot to watch a sports game, eat some delicious American food, and drink a cold beer. We've perfected the art of giving you the comfort of a classic diner with the energy of your local bar.

WINGERS is a family owned and operated company, based in Utah, that strives to spread the ideals of integrity and consistency in an effort to Create Amazing Experiences. These ideals begin with our incredible teams of servers, cooks, hosts, and managers. WINGERS has a personal investment in each employee and encourages mentorship, leadership, and upward growth within the organization.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TEST Franchising Corporate.

Development in leadership, organization and other skills

A strong sense of camaraderie, teamwork and community

There are many things I love about working at Wingers. I love the rush of making food and trying to get it out on time or the challenge of prepping everything before the shift change. I love learning the new menu items as they come and how to make the modified versions of older recipes. I love the variability of days being so busy with things to do and days that I have enough time to clean the whole store, top to bottom. But more than anything, I love the people I work with at Wingers.

Omri Roberts

Back of the House Employee of the Year 2017

WINGERS Restaurant & Alehouse 439 subscribers