Host

Toca Madera; Scottsdale (AZ); Hybrid; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Toca Madera in Scottsdale is seeking a friendly Host to welcome guests, manage seating, and coordinate dining room flow with precision and warmth.

You will answer calls about reservations, assist guests with special occasions, and support front-of-house operations while performing light administrative tasks in the mornings. Maintain a clean host area and follow safety guidelines to ensure a superb guest experience.

Qualifikationen

• Demonstrated multitasking abilities.
• Diligent work ethic.
• Maintain professional appearance.
• Experience in customer-facing roles.
• Availability for nights, weekends, and holidays.
• Ability to stand for shifts and lift up to 15 lbs.

Aufgaben

• Deliver a consistently high level of customer service to each guest and client.
• Coordinate seating and dining room flow.
• Answer calls and questions about upcoming reservations.
• Be aware of guests and their special occasions, dietary restrictions, and accommodations.
• Maintain a safe and clean work environment by following health and safety guidelines.
• Anticipate coworkers' needs and support front-of-house operations.
• Ensure side stations are prepared for business demand.
• Build rapport with guests to increase repeat visits.
• Perform morning administrative tasks as needed.

Kenntnisse

Multitasking

Diligent work ethic

Professional appearance

Customer service experience

Evenings and weekends availability

Stand and lift up to 15 lbs

Jobbeschreibung

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

The Host position is the first impression our guests receive of our brand and are the beginning of providing exceptional guest experiences. The host is the designated point person for seating each section appropriately, managing reservations, and setting appropriate expectations of the guest. The Host is accountable for keeping the host area clean and organized, and providing warm, excellent experiences for our guests as they enter and exit our venue.

Responsibilities

• Deliver a consistently high level of customer service to each guest and client
• Coordination of seating and dining room flow
• Answering calls and questions that guests may have on their upcoming reservations
• Aware and attentive to guests and their special occasions, food restrictions and special accommodations
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ensuring that side stations are prepped as needed for business demand
• Build rapport with guests in order to increase repeat clientele
• Ability to work mornings to do administrative work

Qualifications

• Exhibit strong multitasking abilities
• Posses a diligent work ethic
• Maintain a clean and professional appearance
Experience in customer service facing rolesAvailable to work nights, weekends and holidaysMust be able to stand for the duration of shifts and lift up to 15 lbs

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