Back Waiter

Harri; Scottsdale (AZ); On-site; USD 17,000 - 28,000; Full time

Job summary

Toca Madera in Scottsdale is seeking Back Waiters to support servers and enhance guest experiences in a bustling, fine-dining environment. You will clear and reset tables, handle water service, and help relay guest requests to the team to ensure seamless service.

Candidates should have experience in full-service restaurants, a polished appearance, and the ability to multitask during busy periods, including nights, weekends, and holidays.

Qualifications

• Experience in fine dining preferred.
• Strong multitasking abilities are essential.
• Diligent work ethic and professional appearance expected.
• Ability to forecast and anticipate guest needs for smooth service.
• Experience in a full-service restaurant preferred.
• Available to work nights, weekends and holidays.

Responsibilities

• Assist servers as the primary table attendant and help maintain guest flow.
• Clear and reset tables between courses, ensure water service and beverage delivery.
• Communicate guest requests to server and kitchen promptly.
• Maintain a clean, welcoming dining area and proactive floor presence.
• Support front waiters with greetings and ongoing table maintenance.
• Stock side stations and assist with table setup and resets as needed.
• Uphold standards of hospitality and attentive service.

Skills

Fine dining experience

Multitasking

Diligent work ethic

Professional appearance

Guest needs anticipation

Full service restaurant experience

Availability nights/weekends/holidays

Job description

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

The Back Waiter is a vital role for creating exceptional guest experiences. Back Waiters help the Server make sure every detail is taken care of.The primary objective of the Back Waiter is to be the primary table assistant for their assigned server or section. Back Waitersclear dirty flatware and glasses, assist with guest communication, and anticipate the needs of the guest to make sure the guest experience is seamless and exceptional.

Responsibilities

• Execution of water service, pouring, refilling, maintaining water levels
• Ensure table is always free of foreign objects, trash, unused plates and glassware
• Ensure table is always prepared for upcoming course silverware, plates, linen, etc
• Ensure table is properly wiped down and reset between courses
• The delivery of beverages from off of the service bar to guests in their sections
• All guests requests are attended to and communicated properly from guest to server to kitchen to manager
• Assist Front waiter with greeting tables when applicable
• On-going table maintenance
• Clearing and resetting of table in timely manner immediately after guests depart
• Spot checks, under tables, on floor , on booths and chairs of entire section for trash debris and gum
• Clean up of any and all spills in sections
• Stock and upkeep of side stations
• Always smiling and actively engaged on the floor
• Proactively suggest additional cocktails from guests and relay with front waiter to execute
• Relay additional food orders from guests to front waiters
• In the event guests get up from tables napkins are refolded and placed nicely on table.

Qualifications

• Experience in fine dining preferred
• Exhibit strong multitasking abilities
• Posses a diligent work ethic
• Maintain a clean and professional appearance
• Display the ability to forecast and anticipate the needs of our guests and the restaurant
• Experience in a Full Service Restaurant Preferred
• Available to work nights, weekends and holidays.
• Must be able to stand for the duration of shifts and lift up to 35lbs

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