Lead Host

Noble 33; Las Vegas (NV); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Toca Madera in Las Vegas is seeking a Lead Host to drive a warm guest welcome and manage seating strategy. You will coordinate reservations, walk-ins, and table moves to optimize dining room flow. This fast-paced, hospitality-driven role requires a guest-first attitude, prior customer service experience, and the ability to stand for long shifts.

Nights, weekends, and holidays are expected. Join a high-energy team that values excellence and guest experiences; we offer growth opportunities and

Qualifications

• Experience in customer service facing roles
• Ability to work in a fast-paced hospitality environment
• Strong guest interaction and positivity

Responsibilities

• Deliver a consistently high level of customer service to each guest.
• Coordinate seating and dining room flow.
• Answer calls and questions from guests and other hosts.
• Be aware of guests' special occasions and dietary needs.
• Maintain a safe and clean working environment per health and safety guidelines.
• Anticipate coworkers' needs and provide support.
• Ensure side stations are prepped for business demand.
• Build rapport with guests to increase repeat visits.
• Ability to work mornings for administrative tasks.

Skills

Customer service

Guest relations

Communication

Hospitality

Job description

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community.

We pride ourselves on our fast-paced culture and exceptional guest experiences. We're looking for high energy team players with a guest-first attitude who are eager to learn and pride themselves on providing exceptional guest experiences.

The Lead Host is key part of creating exceptional experiences for our guests. This position is accountable for the overall seating strategy for the restaurant and for maintaining smooth guest greeting and seating operations. A warm, prompt, and excellent welcome sets the tone for an exceptional guest experience. The Lead Host must be in-the-know about all seating decisions and drive the guest experience regarding reservations, walk-ins, and moving parties to a different table. The Lead Host sets an example for all other Hosts of what exceptional guest experiences look like.

Responsibilities

Deliver a consistently high level of customer service to each guest and client

Coordinates and strategizes seating and dining room flow

Answering calls and questions from guests and from the other hosts

Aware and attentive to guests and their special occasions, food restrictions and special accommodations

Maintain a safe and clean working environment by complying with health and safety guidelines

Proactive and anticipate the needs of coworkers around them that may need

Ensuring that side stations are prepped as needed for business demand

Build rapport with guests in order to increase repeat clientele

Ability to work mornings to do administrative work

Qualifications

Posses a diligent work ethic

Maintain a clean and professional appearance

Experience in customer service facing roles

Available to work nights, weekends and holidays.

Must be able to stand for the duration of shifts and lift up to 25 lbs

We offer opportunities for growth and development. We pride ourselves on our fast-paced culture that is supported by leaders who propel you to your full potential.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.

If you requirea reasonableaccommodation to complete the application or interview process, please contact Human Resourcesat [e-mail]. We are committed to providing reasonable accommodationsin accordance withapplicable law.