Host

Prelude Kitchen & Bar; Rancho Murieta (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Dining Discounts

Training & Growth

Paid Sick Time

Job summary

Prelude Kitchen & Bar in Sacramento, CA is seeking a friendly Host/Hostess to warmly welcome guests, manage waiting lists, and guide guests to tables while maintaining our high hospitality standards.

As part of a dynamic team, you will handle phone inquiries, takeout orders, and support delivery orders via tablet, ensuring accuracy and timely service. This entry-level role offers growth and a culture of internal promotions.

Qualifications

• 1+ year in restaurant, hospitality, or retail with customer service experience.
• Excellent communication and guest-relations skills.
• Able to listen carefully and respond to guest requests and calls.
• Able to learn menu details, take and input takeout orders, and ensure accuracy.
• Passion for service and a bright, welcoming demeanor.
• Energetic, upbeat attitude to thrive in a fast-paced environment.

Responsibilities

• Greet guests warmly and manage waiting list and seating.
• Answer phone calls and takeout orders, noting guest preferences.
• Manage delivery orders via tablet, ensuring accuracy and timely communication.
• Package takeout orders and support overall restaurant operations.
• Assist with additional tasks to ensure smooth service.

Skills

Customer service

Communication skills

Teamwork

Telephone communication

Positive attitude

Active listening

Stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

Learn More about Prelude Kitchen & Bar located in Downtown Sacramento: https://preluderestaurant.com

Are you prepared to become an integral part of a team, rather than just clocking in for another job?

Here at Prelude Kitchen & Bar, we are not just a restaurant but a community. We are steadfast in our commitment to delivering outstanding hospitality, both to our cherished customers and, crucially, our team members. We're not just co-workers, we are family. By fostering a nurturing environment for our staff, we believe this sense of genuine care cascades naturally onto our customers, making their experience unforgettable.

We're offering you more than a chance to work; we're inviting you to thrive in an inclusive environment where your skills are valued, your knowledge is expanded daily, and your capacity to deliver exceptional hospitality is continually enriched.

Embrace the opportunity to be part of a dynamic team that provides not just a paycheck, but a comprehensive package of advantages such as:

• Health Insurance: We care for your wellbeing
• 401(k): Invest in your future
• Dining discounts: Enjoy our culinary delights
• Training and career growth opportunities: Evolve professionally
• Paid Sick Time Off: Rest and recuperate when needed

Join us at Prelude Kitchen & Bar, where opportunities aren't merely provided—they are cultivated.

Host / Hostess Job Description:

We are on the hunt for a charismatic host to become a valued member of our team. In this pivotal role, you'll be the ambassador of Prelude Kitchen & Bar’s warm hospitality, stringent service standards, and overall excellent dining experience.

As our host, you'll welcome guests with an inviting demeanor, keeping them informed about their waiting time and efficiently managing our waiting list. You'll not just guide our guests to their tables, but also ensure they leave with fond memories and an eagerness to return.

In addition to this, you will adeptly manage a variety of tasks such as:

• Answering phone calls and managing takeout orders, ensuring the customer's preferences are meticulously noted
• Managing delivery orders via tablet, ensuring accuracy and timely dispatch
• Diligently packaging takeout orders, maintaining our high standards even outside our doors
• Assisting with ancillary tasks, contributing to the smooth running of our restaurant

This role serves as an ideal stepping stone for those looking to venture into the hospitality industry, offering ample room for growth. We believe in recognizing and nurturing talent, with a strong tradition of internal promotions. Embark on your career journey with us and see where it takes you!

Job Requirements:

• A minimum of 1 year's experience in the restaurant, hospitality, or retail sector, where you've honed your customer service skills.
• Excellent communication skills: You should be able to warmly greet and bid farewell to our guests, understand their requests for assistance, and articulate responses in a clear, hospitable manner.
• A good listener: In our lively environment, the ability to listen carefully and respond promptly to guest requests and telephone calls is essential.
• Proficiency in learning and recalling details: You must be adept at learning our menu, accurately taking and inputting takeout orders, and ensuring they are packed efficiently and correctly.
• A passion for exceptional service: We're looking for someone who thrives on delivering extraordinary guest experiences.
• A positive demeanor: A consistently upbeat, outgoing attitude is key to thriving in our vibrant atmosphere.
• Excellent guest relation skills: Your ability to assist and engage with guests positively will be integral to your role.
• Resilience under pressure: We operate in a fast-paced environment, so the ability to stay focused, maintain positivity and keep up the pace is vital.
• Physical endurance: The role involves standing/walking and remaining alert for extended periods, so good physical stamina is important.
• Teamwork skills: You should be able to work effectively and harmoniously within a team, contributing to our overall success.
• Telephone communication skills: An ability to communicate effectively over the phone, ensuring our guests' needs are met and their expectations exceeded.

Upscale restaurant and bar located in Sacramento, California. We serve Modern American cuisine with French and Italian influence highlighting seasonal and local farm to fork bounty. We have a full bar specializing in craft cocktails, seasonal and local beers on tap and an extensive wine selection.