Host

Olde Naples Hotel; Naples (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Olde Naples Hotel is seeking a Host/Hostess to warmly greet guests, manage reservations, and seat parties in a timely, courteous manner. The role emphasizes friendly conversation, accurate message taking, and smooth coordination with staff to optimize seating during busy periods.

Open availability Monday through Sunday is required for this full-time position. Benefits are provided, and the hotel offers discounts and meal perks as part of its team program.

Qualifications

• High School Diploma/GED is a plus but not required.
• Previous experience is a plus.
• Must have courteous phone skills and the ability to take accurate messages.

Responsibilities

• Greet guests in a friendly and inviting manner.
• Take reservations using the restaurant reservation system.
• Seat guests promptly and engage in friendly conversation.
• Manage restaurant waiting list during peak times and set waiting times.
• Monitor table availability and inventory.
• Thank guests and invite them to return.
• Communicate with wait staff and supervisors about table availability.
• Report complaints or compliments to supervisor.
• Follow company policy and wear the provided uniform.

Skills

Courteous phone skills

Message taking accuracy

Customer service experience

Education

High school diploma or GED

Job description

We are looking to add a Host/Hostess to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. This is a full-time role and requires open availability Monday - Sunday.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy

Qualifications:

• High School Diploma/GED a plus but not required
• Previous experience a plus
• Must have courteous phone skills and the ability to take accurate messages

The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.