Host

Workstream; Middletown (RI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Advancement Opportunities

Team Environment

Growth into Leadership Roles

Job summary

IHOP in Rhode Island is seeking a friendly Host to greet guests, seat and escort them to tables, and manage dining room flow with a positive, guest‑centered approach.

Successful hosts are organized, adaptable, and able to multitask in a fast-paced setting. Responsibilities include handling To-Go orders, answering questions, and supporting kitchen and servers as needed.

Qualifications

• Prior restaurant or hospitality experience is preferred but not required.
• Strong communication and interpersonal skills.
• Bilingual English/Spanish candidates are encouraged to apply.

Responsibilities

• Greet, seat, and escort guests in a friendly and professional manner.
• Manage wait lists, seating rotation, and dining room flow during busy periods.
• Answer phones and assist guests with questions, directions, and menu information.
• Process To-Go and Delivery orders accurately and efficiently.
• Coordinate delivery and pickup order flow to ensure timely guest service.

Skills

Customer service

Communication

Multitasking

Cash handling

Team player

Bilingual English/Spanish

Job description

Hosts:

Our Hosts are the first impression of the restaurant and play a key role in creating a welcoming, organized, and high-energy guest experience. This position is responsible for greeting guests warmly, managing seating flow, supporting off-premise orders, and helping maintain smooth communication between the dining room and kitchen.

Successful hosts are friendly, organized, adaptable, and able to stay calm during busy periods. In addition to guest seating responsibilities, Hosts are trained to support To-Go operations and may also assist as Expediters during peak business periods to help ensure food accuracy, timing, and overall service flow.

This is an active position that requires standing for extended periods, lifting up to 25-50 pounds, and frequent movement including reaching, bending, pushing, pulling, and continuous use of hands and wrists. Team members may assist with additional restaurant tasks as needed to support daily operations and guest service standards. Responsibilities may evolve based on business needs and team support.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities
• Supportive Team Environment
• Opportunities to Grow Into Additional Front-of-House and Leadership Roles

Host Requirements:

• Prior restaurant or hospitality experience is preferred, but not required
• Strong communication and interpersonal skills
• Friendly, outgoing, and guest-focused personality
• Ability to multitask and maintain composure in a fast-paced environment
• Comfortable handling cash and payment transactions responsibly
• Strong organizational skills and attention to detail
• Ability to work collaboratively with both front- and back-of-house team members
• Flexible availability, including weekends and holidays as needed
• Bilingual English/Spanish candidates are strongly encouraged to apply

Responsibilities:

• Greet, seat, and escort guests in a friendly and professional manner
• Help create and maintain a welcoming atmosphere for all guests entering the restaurant
• Manage wait lists, seating rotation, and dining room flow during busy periods
• Answer phones and assist guests with questions, directions, and menu information
• Process, organize, and package To-Go and Delivery orders accurately and efficiently
• Coordinate delivery and pickup order flow to ensure timely guest service
• Communicate clearly with kitchen staff, servers, and management regarding order timing and guest needs
• Assist with expediting food during busy shifts to support service accuracy and pace
• Maintain cleanliness and organization of the lobby, host stand, dining room, and guest-facing areas
• Accommodate guest needs including highchairs, booster seats, accessibility requests, and special seating considerations
• Provide hospitality-focused service that creates a positive guest experience from arrival to departure
• Support team members across the restaurant as needed during high-volume periods

We are a family-operated franchise group that believes great restaurants are built by great teams. We value professionalism, hospitality, communication, reliability, and team members who genuinely enjoy creating positive experiences for guests and coworkers alike.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant - a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. -