Host

Workstream; Folsom (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in California is seeking a friendly host with strong people skills to greet guests, manage seating, and assist in maintaining smooth guest flow.

You will handle To-Go orders, take payments, upsell when appropriate, and work as part of a team to deliver an outstanding dining experience.

Qualifications

• Prior experience as a host is a plus.
• Strong teamwork and communication skills.
• Able to handle money transactions responsibly.
• Able to multitask and work quickly.
• Flexible and willing to work shifts.
• A team player.

Responsibilities

• Greet, seat, and escort guests.
• Open doors for guests.
• Accommodate special needs.
• Process To-Go and Delivery orders.
• Manage wait list during busy periods.
• Provide menu recommendations and upsell.
• Take orders using software or slips.
• Communicate order details to kitchen.
• Deliver food and drinks timely.
• Deliver checks and collect payments.
• Maintain clean, welcoming restaurant appearance.
• Provide exceptional customer experience.

Skills

Multitasking

Teamwork

Communication

Cash handling

Customer service

Tools

POS system

Job description

Our restaurant is looking for a host with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude.

Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.. All our hosts are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Host::

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements::

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.