Host

Workstream; Manteca (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP® in Manteca, CA is seeking a friendly Host/Hostess to greet guests, seat them promptly and maintain a welcoming dining atmosphere. You will answer phones, take to-go orders, and assist with special needs while modeling cheerful, courteous service.

You should have good communication skills, be able to multitask, and work well in a team. The role requires lightweight lifting, standing for long periods, and handling money transactions responsibly, with flexible hours and on-the-job training.

Qualifications

• Strong communication and customer service skills.
• Ability to work well in a team and multitask in a fast-paced environment.
• Willingness to handle money transactions responsibly.
• Experience as a host is a plus.

Responsibilities

• Greet, seat, and escort guests.
• Open doors for guests arriving and departing.
• Accommodate guests with special needs.
• Process To-Go and Delivery Orders.
• Manage wait list during busy periods.
• Provide menu recommendations and upsell when appropriate.
• Take orders using software, order slips, or by memorization.
• Communicate order details to the kitchen staff.
• Deliver food and beverages to guests in a timely manner.
• Deliver checks and collect payments.
• Keep the restaurant clean and presentable.
• Deliver an exceptional customer experience.

Skills

Communication skills

Teamwork

Multitasking

Money handling

Tools

POS software

Job description

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities of a Host:

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements:

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –