Host

Benihana - Houston II; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Benihana - Houston II is seeking a Host/Hostess to greet and welcome guests, managing seating efficiency and providing menu information. This role requires excellent customer service skills and previous experience in the hospitality industry.

You will ensure a pleasant dining experience, respond to inquiries, and maintain a clean and organized workspace. A high school diploma or GED is preferred and must be eligible to work in the United States.

A competitive salary is offered, making this an attractive opportunity for suitable candidates in Houston.

Qualifications

• Previous host/hostess experience in restaurant or hospitality required.
• Must have communication skills to interact with guests and staff.

Responsibilities

• Greet guests warmly and escort them to their table.
• Manage guest inquiries related to reservations and hours.
• Maintain cleanliness of menus and the host stand.

Skills

Customer service

Communication

Organization

Education

High School diploma or GED

Job description

Position Summary

Greets and welcomes guests upon arrival. Answers telephone takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated. Manages special seating requests consistent with table seating guidelines and table availability. Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure guest seating efficiency.

Essential Functions and Responsibilities

• Greets all guests warmly and with a smile upon their arrival and escorts them to a table, balancing the flow among the server stations.
• Ensures table selection corresponds with proper rotation, customer seating preference and size of party.
• Utilizes customer paging system when business dictates and as applicable.
• Assists with seating requests when necessary and provides customers with clean menus.
• Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant.
• Maintains a clean and organized station. Ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies.
• Promptly answers the phones with appropriate greeting.
• Responds to guest inquiries related to operating hours, reservations, and directions to restaurant or other.
• Ensures backup coverage for host stand when necessary.
• Completes all side work requirements prior, during and after shift.
• Periodically checks restrooms for cleanliness and proper stocking of supplies.
• Maintains the cleanliness and organization of the t‑shirt cabinet and t‑shirt storage area.
• Performs other duties as assigned by a supervisor.

Experience and Education

• Previous host/hostess experience in restaurant or hospitality required.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

Compensation: Competitive salary