Host

RA Sushi; New York (NY); On-site; USD 20,664 - 27,552; Full time

Job summary

RA Sushi in New York City is seeking an upbeat Host/Hostess to greet guests, manage reservations, and seat guests efficiently while keeping menus and staff informed.

You will balance party sizes, answer phone inquiries, maintain a clean host stand, and support servers as needed. Prior host/hostess experience and a US work eligibility are required. A friendly, professional demeanor and teamwork with dining room staff are essential.

Qualifications

• Experience as a host/hostess in restaurant or hospitality.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

Responsibilities

• Greet guests warmly and escort to tables, balancing server flow.
• Manage seating rotations to match party size and preferences.
• Answer phones and take reservations with proper greeting.
• Relay seating information to servers and staff.
• Maintain a clean, organized host station and supplies.
• Assist with seating requests and provide menus to guests.
• Ensure restrooms and t-shirt storage areas stay stocked and clean.

Skills

Guest service

Telephone handling

Communication

Education

High School diploma or GED

Job description

Greets and welcomes guests upon arrival. Answers telephone takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated. Manages special seating requests consistent with table seating guidelines and table availability. Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure guest seating efficiency.

Essential Functions and Responsibilities

• Greets all guests warmly and with a smile upon their arrival and escorts them to a table, balancing the flow among the server stations.
• Ensures table selection corresponds with proper rotation, customer seating preference and size of party.
• Utilizes customer paging system when business dictates and as applicable.
• Assists with seating requests when necessary and provides customers with clean menus.
• Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant.
• Maintains a clean and organized station. Ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies.
• Promptly answers the phones with appropriate greeting.
• Responds to guest inquiries related to operating hours, reservations, and directions to restaurant or other.
• Ensures backup coverage for host stand when necessary.
• Completes all side work requirements prior, during and after shift.
• Periodically checks restrooms for cleanliness and proper stocking of supplies.
• Maintains the cleanliness and organization of the t-shirt cabinet and t-shirt storage area.
• Performs other duties as assigned by a supervisor.

Experience and Education:

• Previous host/hostess experience in restaurant or hospitality required.
• High School diploma or GED preferred.
• Must be eligible to work in the United States.

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