Host

Morning Belle; Grand Rapids Charter Township (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Morning Belle in Grand Rapids is seeking a friendly Host/Hostess to welcome guests and support the front-of-house team. You will manage seating, take reservations by phone, and help maintain a smooth flow between guests and servers. This entry-level role emphasizes guest satisfaction, teamwork, and a positive first impression.

High school diploma preferred; prior hospitality experience is a plus. The position involves rotating seating, communicating wait times, and assisting with general

Formación

• High School Diploma or GED preferred (attained or in progress).
• Experience in host/greeter or customer service in a restaurant or retail setting preferred.
• Strong hospitality mindset with positive guest interactions.

Responsabilidades

• Greet guests positively as the first interaction with the restaurant.
• Determine seating capacity and accommodate party size and special arrangements.
• Properly seat guests to keep servers' stations efficiently staffed for fast, friendly service.
• Organize menus, LTOs, kid’s menus, and promotional materials for guests.
• Take reservations over the phone and document guest details (name, phone, party size, arrival time).
• Maintain clean entry and dining areas, assist with other duties during slower times.

Conocimientos

Customer service

Communication

Guest relations

Multitasking

Teamwork

Educación

High School Diploma or GED

Descripción del empleo

The Morning Belle Host role is designed to teach restaurant skills for future growth and is responsible for duties that support Uncommon Hospitality to guests. They assist the Front of House team with entry-level duties that supports the guest experience while ensuring efficiency in food delivery and table turns between guests.Essential DutiesDelivers food and non-alcoholic beverages to guestsClears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guestPartners with host to ensure awareness of table readiness for quick turn-timesEnsures restrooms are clean at all timesFills ice bins as neededAssists dishwashers during downtime and as neededCompletes all required training for the roleOther duties as assignedQualificationsHigh School Diploma or GED preferred (attained or in progress)Job Title: Host/HostessReports to: Dining Room ManagerEducation: High School Diploma or equivalent experience desirableExperience: Host/Greeter or customer service experience in a restaurant or retail work environment preferredESSENTIAL DUTIES:Greet guests positively, as a representation of their first interaction with the restaurant.Determine seating capacity guests require for their party size and accommodate any special arrangements. Provide guests with a wait time determined by the number of tables that will soon become available.Properly seat guests in by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest.Organize food menus, LTO menus, kid’s menus, and other promotional material and ensure they are properly distributed to each guest.Taking reservations over the phone, and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival.Continually conduct secondary work during times where the restaurant is not as busy (i.e. sweeping entrance area, washing windows, wiping down children’s booster seats, and assisting servers.