Host

Morning Belle; Grand Rapids (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Morning Belle in Grand Rapids is seeking a Host/Hostess to welcome guests, manage seating, and coordinate with the dining team to ensure smooth, fast, and friendly service. The role emphasizes a positive first impression, accurate guest information, and efficient table turns in a busy restaurant environment.

You will greet guests, determine seating, take reservations by phone, and work with servers to maintain clean dining areas and prompt service.

Qualifications

• Experience in restaurant or retail customer service preferred.
• Greet guests positively and represent the first interaction with the restaurant.
• Determine seating capacity and accommodate any special arrangements.
• Properly seat guests by rotating between sections for fast, friendly service.
• Take reservations over the phone and document guest details clearly.

Responsibilities

• Delivers food and non-alcoholic beverages to guests.
• Clears and cleans tables and table areas between guests to minimize turn-times.
• Partners with host to ensure table readiness for quick turn-times.
• Ensures restrooms are clean at all times.
• Fills ice bins as needed.
• Assists dishwashers during downtime as needed.
• Continually perform other duties as assigned.

Skills

Customer service

Communication

Hospitality

Greet guests

Team collaboration

Education

High School Diploma or GED

Job description

The Morning Belle Host role is designed to teach restaurant skills for future growth and is responsible for duties that support Uncommon Hospitality to guests. They assist the Front of House team with entry-level duties that supports the guest experience while ensuring efficiency in food delivery and table turns between guests.Essential DutiesDelivers food and non-alcoholic beverages to guestsClears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guestPartners with host to ensure awareness of table readiness for quick turn-timesEnsures restrooms are clean at all timesFills ice bins as neededAssists dishwashers during downtime and as neededCompletes all required training for the roleOther duties as assignedQualificationsHigh School Diploma or GED preferred (attained or in progress)Job Title: Host/HostessReports to: Dining Room ManagerEducation: High School Diploma or equivalent experience desirableExperience: Host/Greeter or customer service experience in a restaurant or retail work environment preferredESSENTIAL DUTIES:Greet guests positively, as a representation of their first interaction with the restaurant.Determine seating capacity guests require for their party size and accommodate any special arrangements. Provide guests with a wait time determined by the number of tables that will soon become available.Properly seat guests in by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest.Organize food menus, LTO menus, kid’s menus, and other promotional material and ensure they are properly distributed to each guest.Taking reservations over the phone, and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival.Continually conduct secondary work during times where the restaurant is not as busy (i.e. sweeping entrance area, washing windows, wiping down children’s booster seats, and assisting servers.