Host

Morning Belle; East Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Morning Belle is seeking a Host/Hostess to greet guests and manage seating to support a smooth dining experience. You will coordinate seating with the Front of House team and ensure accurate reservation handling and wait times.

The role emphasizes courteous guest interactions, organizing seating flow across sections, and performing light upkeep during slower periods to maintain a welcoming environment.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to greet guests positively and represent the restaurant well.
• Experience in restaurant or retail settings is a plus.

Responsibilities

• Greet guests positively as their first restaurant interaction.
• Determine seating capacity and accommodate special arrangements.
• Seat guests efficiently to support fast, friendly service.
• Organize menus and promotional materials for guests.
• Take reservations over the phone and document details.
• Assist with secondary tasks during slower periods (sweeping, cleaning, etc.).

Skills

Customer service

Guest greeting

Food service

Table turnover

Reservations

Education

High School Diploma or GED

Job description

The Morning Belle Host role is designed to teach restaurant skills for future growth and is responsible for duties that support Uncommon Hospitality to guests. They assist the Front of House team with entry-level duties that supports the guest experience while ensuring efficiency in food delivery and table turns between guests.Essential DutiesDelivers food and non-alcoholic beverages to guestsClears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guestPartners with host to ensure awareness of table readiness for quick turn-timesEnsures restrooms are clean at all timesFills ice bins as neededAssists dishwashers during downtime and as neededCompletes all required training for the roleOther duties as assignedQualificationsHigh School Diploma or GED preferred (attained or in progress)Job Title: Host/HostessReports to: Dining Room ManagerEducation: High School Diploma or equivalent experience desirableExperience: Host/Greeter or customer service experience in a restaurant or retail work environment preferredESSENTIAL DUTIES:Greet guests positively, as a representation of their first interaction with the restaurant.Determine seating capacity guests require for their party size and accommodate any special arrangements. Provide guests with a wait time determined by the number of tables that will soon become available.Properly seat guests in by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest.Organize food menus, LTO menus, kid’s menus, and other promotional material and ensure they are properly distributed to each guest.Taking reservations over the phone, and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival.Continually conduct secondary work during times where the restaurant is not as busy (i.e. sweeping entrance area, washing windows, wiping down children’s booster seats, and assisting servers.