Host

Home Team BBQ; Columbia (SC); On-site; Full time

Job summary

Join a vibrant and welcoming team at a popular dining destination as a Host! This entry-level position offers a fantastic opportunity to engage with guests, ensuring they have a memorable experience from the moment they arrive. You will play a crucial role in managing reservations and assisting with the flow of service, all while maintaining a friendly atmosphere. If you have a passion for hospitality and enjoy working in a dynamic environment, this role is perfect for you. Embrace the chance to grow in the restaurant industry and be part of a team that values customer satisfaction.

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to communicate effectively in English.

Responsibilities

• Greet and escort guests to their tables warmly.
• Assist with reservations and monitor guest needs.
• Maintain sanitation of menus and utensils.

Skills

Customer Service

Communication Skills

POS System Usage

Mathematical Calculations

Education

High School Diploma

Tools

POS System

Job description

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This range is provided by Home Team BBQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/yr - $15.00/yr

Weekend availability is a must with this position!

Job Description

Under the supervision of the General Manager, warmly greet and escort guests to tables. Ensure accurate and fair guest placement that benefits both the service staff and the individual guest experience. Take reservations if going on a wait. Assist in monitoring the guests' needs and in all phases of the operation. Maintain and support service.

Duties and Responsibilities

• Be mindful of scheduled events and future happenings at all Home Team locations.
• Be aware of the restaurant atmosphere, menu selections, and price range.
• Maintain knowledge of menu items, specials, 86'd items, liquor brands, beers, and non-alcoholic selections available in the restaurant.
• Maintain sanitation of menus and utensils offered to customers.
• Escort customers to appropriate tables, keeping a balance of service on the floor.
• Provide menus to customers while seated, ensure adequate utensils and glassware are on the table, and retrieve and provide them if not.
• Maintain POS of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range, and dress code of the restaurant.
• Oversee takeout orders over the phone; answer the phone properly, take the order, repeat, ring into POS, and provide quoted pickup time.
• Assist with packing and collecting takeout orders in preparation for pickup from customers.

Knowledge, Skills, and Abilities

• Knowledge of local activities and attractions appropriate for customers.
• Ability to communicate with proper grammar in English.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Some experience in a similar position dealing with the general public.
• Minimum 18 years of age to serve alcohol.
• Ability to use POS system.

Physicality Requirements

• 100% — Stands during entire shift.
• 75% — Reaches, bends, and stoops frequently.
• 20% — Carries 20 lbs. highchair about ten times per shift over medium distances (20-30 feet).
• 50% — Verbally communicates with guests and on the phone.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Restaurants

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Location: South Carolina, United States