Host - The Pool at One Cardinal Way

The Cordish Companies; St. Louis (MO); On-site; Full time

Job summary

A leading company in the hospitality industry is looking for a Host for The Pool at One Cardinal Way in St. Louis. The role involves providing exceptional customer service, welcoming guests, coordinating seating, and maintaining an efficient waitlist. Ideal candidates should have a minimum of one year of experience in customer service, be fluent in English, and possess excellent communication skills.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Demonstrated ability to interact positively with guests.

Responsibilities

• Welcoming guests and ensuring a positive experience.
• Coordinating seating arrangements for guests.
• Maintaining an accurate waitlist and answering phone calls.

Skills

Customer Service

Communication

Attention to Detail

Job description

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Join to apply for the Host - The Pool at One Cardinal Way role at The Cordish Companies

Located in downtown St. Louis , steps away from the action in Ball Park Village, One Cardinal Way pool is an urban oasis and escape for residents and their guests. Set amidst an amazing cityscape backdrop and a views of Busch Stadium, the pool features private cabanas, full cocktail service, bar, and will offer the perfect warm-weather, sun-kissed-inspired menu.

Host Responsibilities Include, But Are Not Limited To

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.
  
  

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
  
  

The Host position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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Fairview Heights, IL $15.00-$16.00 11 months ago

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