Bancroft Restaurant Manager

Bancroft & Co; Newton (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with an annual match

Paid time off

Performance-based bonuses

Daily family meal provided

Quarterly dining allowance

Flexible schedule

Job summary

Bancroft & Co in Newton, Massachusetts is looking for a fine-dining Manager to oversee daily operations and staff. The ideal candidate will have at least 2 years of experience managing a restaurant, strong leadership skills, and a dedication to providing excellent customer service.

This position offers a competitive salary of $65,000-$80,000, along with health insurance, paid time off, and various performance-related bonuses. Join us in creating memorable dining experiences!

Qualifications

• Minimum 2 years of experience as a Restaurant Manager.
• Strong interpersonal and leadership skills.
• Ability to handle customer complaints professionally.

Responsibilities

• Manage daily operations including staffing and inventory.
• Ensure compliance with health and safety regulations.
• Maintain a high level of customer service.

Skills

Leadership skills

Customer service

Problem-solving abilities

Inventory management

Job description

Description

As a fine-dining Manager at The Bancroft, you will be responsible for overseeing daily operations, managing staff, and maintaining excellent customer service. The successful candidate will have a passion for the guest experience, strong leadership skills, and a proven track record working in fine dining restaurants.

Why be a manager at the Bancroft?

• Competitive salary $65,00-$80,000 + bonus potential
• Health insurance and Dental & Vision insurance
• Long-term disability insurance
• 401(k) with an annual match*
• Paid time off
• Performance-based bonuses
• Daily family meal provided
• Quarterly dining allowance at all Webber Restaurant Group locations
• Flexible schedule
• Employee Referral Bonus - get paid to work with your friends!
• Employee Assistance Program
• Stable company with an outstanding culture and low turnover

Responsibilities

• Manage daily operations of the restaurant, including opening and closing procedures, inventory management, and staffing.
• Ensure compliance with health and safety regulations and maintain a clean and sanitary restaurant environment.
• Maintain excellent customer service and respond to customer complaints or issues in a timely and professional manner.
• Create and maintain a positive work environment that fosters teamwork, communication, and a strong work ethic.
• Exude a high level of hospitality to our guests and employees.
• Hire, train and develop new hourly team members.
• Optimize profits by building sales and assisting with the control of food, labor and beverage costs.
• Provide FOH leadership and direction to all team members - coaching in real time.

Requirements

• Proven experience as a Restaurant Manager, with a minimum of 2 years in a similar role
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of restaurant operations, including food and beverage service, inventory management, and staffing
• Familiarity with POS systems and restaurant technology
• Craft cocktail, wine and beer knowledge a plus
• Ability to stand for extended periods of time and lift up to 50 lbs

*Employee must meet eligibility requirements to enroll.

The Webber Restaurant Group is an equal opportunity employer.