Team Member $11

IHOP Restaurants; Garden City (KS); Vor Ort; USD 12.000 - 18.000; Vollzeit

Zusammenfassung

IHOP Restaurants in Garden City, KS is seeking a friendly Server to greet guests, seat them, take orders, and deliver meals promptly. You will follow IHOP SOPs to provide a high-quality guest experience and collaborate with team members to maintain cleanliness and station readiness.

Prospective teammates should be able to communicate effectively, handle guest concerns professionally, and contribute to a welcoming dining atmosphere in a busy, fast-paced environment.

Aufgaben

• Develop and maintain professional working relationships with IHOP employees and guests.
• Execute the IHOP Service Guidelines to ensure a high quality guest experience.
• Handle guest concerns in a courteous and timely manner.

Jobbeschreibung

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Server

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.