Hospitality/Workplace Assistant

CBRE; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE is seeking a Hospitality/Workplace Assistant in Houston to support the facilities management team and ensure client requirements are met. The role may include front desk duties and coordination with vendors and technicians.

You will assist with meeting setups, catering logistics, and maintaining shared spaces, while handling work orders, documentation, and reporting to drive smooth service delivery.

Qualifications

• High school diploma or GED required and at least 2 years of related experience.
• Ability to interpret instructions and correspondence.
• Strong written and verbal communication.
• Basic knowledge of Microsoft Office (Word/Outlook).

Responsibilities

• Support facilities management and may handle front desk duties.
• Set up and breakdown for meetings and events.
• Provide food & beverage service for meetings.
• Maintain pantry and office spaces.
• Assist meeting room configurations, bookings, and cleanup.
• Create work orders and coordinate with technicians and vendors.
• Generate reports on work orders and verify status.
• Process invoices and ensure correct cost coding.

Skills

Customer service

Communication

Organization

Problem solving

Attention to detail

Education

High school diploma or GED

Minimum 2 years related experience

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

GlobalWorkplace Solutions (GWS) Local is a hard services-led, tailored facilitymanagement solution. We self-perform hard services while partnering withbest-in-class soft service providers to offer custom facility and projectmanagement solutions to our clients. We focus on empowering our team with ahigh-level of downstream accountability, resulting in an agile and efficientservice delivery.

Inaddition to our core facility and project management capabilities, our platformoffers direct access to our Best-in-Class services, including ESG, SecurityConsulting, Workplace Strategy, and Workplace Experience.

About the Role:

Asa CBRE Hospitality/Workplace Assistant, you will support the facilitiesmanagement team in successfully fulfilling the clients requirements. The rolemay include front desk responsibilities.

What You’ll Do:

• Onyour feet most of the day
• Hands-on setup andbreakdown
• Food & beverage service for meetings
• Maintaining pantryand office spaces
• Resetting andcleaning of shared spaces, meeting rooms, conference areas and hotel desks.
• Assisting insetting up catering and drinks for meetings are per requests.
• Respondto client inquires and concerns, ensuring prompt and quality service deliveryand conduct follow ups to ensure customersatisfaction.
• Setting up meeting room configurationas per client requirements, confirm bookings and pack down and reset of spaceswhere required.
• Create work orders and assign tomultiple technicians, subcontractors and vendors.
• Communicate work orders to techniciansand aid management in problem-solving
• Generate reports on open and closedwork orders and verify their status with the appropriate technician or vendor.
• Maintain records such as work orders,proposals, and department files.
• Create vendor files and check theaccuracy of the completed paperwork.
• Ensure vendors understand work orderand billing procedures.
• Process invoices and ensure the correctcost center coding is used.
• Assist with the inspections on thefacility campus.
• Assist with process and proceduretraining.

What You’ll Need:

• Applicants must be authorized to workin the United States without the need for visa sponsorship now or in thefuture.
• Reasonable accommodations may be madeto enable individuals with disabilities to perform the essential functions.
• High school diploma or generaleducation degree (GED) required. Minimum of two years of related experienceand/or training.
• Capability to understand and interpretinstructions and correspondence, with the confidence to ask questions to ensurecomprehension.
• Ability to write routine reports andcorrespondence.
• Ability to respond to common inquiriesor complaints from clients, co-workers, and/ or supervisor.
• Ability to effectively presentinformation to an internal colleagues.
• Basic analytical abilities andknowledge of financial terms and principles. Ability to calculate simplefigures such as percentages.
• Capability to comprehend and executegeneral instructions and solve problems in common situations.
• Basic knowledge of Microsoft Officeproducts. Examples include Word and Outlook.
• Physical requirements include stooping,standing, walking, climbing stairs and ladders and the ability to lift andcarry heavy loads of 40 lbs. or more.
• Decision making ability with a generalunderstanding of procedures and company policies to achieve goals anddeadlines.
• Strongorganizational skills with an inquisitive mindset.

This is not a comprehensive list of job requirements, additional tasksmay be included.

WhyCBRE

When you join CBRE, you become part of the global leader in commercialreal estate services and investment that helps businesses and people thrive. Weare dynamic problem solvers and forward-thinking professionals who createsignificant impact. Our collaborative culture is built on our shared values —respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's uniqueexperience, skills and aspirations. We do not use artificial intelligence (AI)tools to make hiring decisions, and we ask that candidates disclose any use ofAI in the application and interview process.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affinitive Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)