Hospitality Training Manager Build Gold Shield B2B (Remote)

The Wilkinson Firm; United States; Hybrid; USD 156,000 - 312,000; Part time

Benefits offered by this job

Profit sharing

Job summary

The Wilkinson Firm is seeking a Hospitality Training Manager to own internal training curriculum and productize Gold Shield Certification. The role blends internal training work with building an external revenue stream for certification sales across hospitality clients.

The successful candidate will bring 8+ years in hospitality training and L&D, with hotel F&B or convention center leadership experience. AHLEI CHE or ATD Master Trainer credentials are a plus, and travel to Southeast markets will

Qualifications

• 8+ years in hospitality training and L&D
• Former hotel F&B leaders or convention center ops in training roles
• AHLEI CHE or ATD Master Trainer credentials are a plus

Responsibilities

• Own Captain School curriculum across all TWF markets
• Train new banquet captains, event leads, and shift supervisors
• Maintain Gold Shield Certification standards across markets
• Build external Gold Shield training products for B2B licensing
• Deliver client-facing training engagements for hotel teams and venue staff

Skills

Curriculum design

Training delivery

Leadership

Hospitality ops

Education

AHLEI CHE / ATD Master Trainer

Tools

LMS

Job description

The Wilkinson Firm is seeking a Hospitality Training Manager to own internal training curriculum and productize Gold Shield Certification. The role blends internal training work with building an external revenue stream for certification sales across hospitality clients.

The successful candidate will bring 8+ years in hospitality training and L&D, with hotel F&B or convention center leadership experience. AHLEI CHE or ATD Master Trainer credentials are a plus, and travel to Southeast markets will