Hospitality Training Architect

The Wilkinson Firm; Charleston (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunity to shape the training program

Collaborative work environment

Job summary

The Wilkinson Firm in Charleston, SC is seeking a Hospitality Training Manager to develop and lead training for hospitality staff. Your role will involve building a curriculum and training captains for events, ensuring service standards are met while fostering team leadership.

Ideal candidates will have over 10 years in hospitality, with a strong focus on training and luxury service experience. Bilingual abilities and relevant certifications are strongly preferred. Join us and help reshape hospitality standards!

Qualifications

• 10+ years of experience in hospitality with deep training experience.
• Experience as a banquet captain leading sizable events.
• Familiarity with luxury service standards.

Responsibilities

• Build the cohort curriculum for various hospitality roles.
• Run training cycles in multiple primary markets.
• Train and credential captains for event nights.
• Conduct pre-event readiness sessions for high-stakes events.
• Ensure compliance with safety protocols.
• Observe crews on event nights for quality assurance.

Skills

Hospitality training experience

Leadership

Bilingual English / Spanish

Education

ServSafe Instructor certification

TIPS Trainer certification

Bachelor's degree equivalent

Job description

The Wilkinson Firm in Charleston, SC is seeking a Hospitality Training Manager to develop and lead training for hospitality staff. Your role will involve building a curriculum and training captains for events, ensuring service standards are met while fostering team leadership.

Ideal candidates will have over 10 years in hospitality, with a strong focus on training and luxury service experience. Bilingual abilities and relevant certifications are strongly preferred. Join us and help reshape hospitality standards!