Hospitality Tech Applications Analyst - Flexible Time Off

The h.wood Group; West Hollywood (CA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible time off

Health insurance

Dental coverage

Vision coverage

Life insurance

Résumé du poste

The h.wood Group, a Los Angeles-based hospitality and lifestyle company, is seeking an Application Analyst to support configuration, administration, and improvement of core business applications, including POS systems at multiple venues.

You will bridge operations, corporate users, and technology teams, gathering requirements, documenting workflows, testing, and supporting deployments while ensuring secure, well-documented systems that meet operational needs.

Qualifications

• Requires a bachelor’s degree or equivalent experience.
• Minimum of two years supporting, analyzing, or administering business applications; hospitality experience preferred.
• Familiarity with POS systems (Toast and/or Simphony) and Microsoft 365.
• Strong analytical and documentation skills with the ability to translate needs into requirements.

Responsabilités

• Serve as primary contact between venue operations, corporate users, and technology for business application needs.
• Gather, document, and analyze requirements, translating needs into clear specifications for configuration or development.
• Coordinate with development on features, tools, and integrations; scope requirements and roll out to end users.
• Configure, test, and maintain POS and other business apps across venues; develop testing and UAT protocols.
• Ensure data quality and security; support data archival and retrieval.

Connaissances

Analytical skills

Documentation

Stakeholder communication

Hospitality experience

Formation

Bachelor's degree or equivalent experience

Outils

Toast POS

Simphony POS

Microsoft 365

Description du poste

The h.wood Group, a Los Angeles-based hospitality and lifestyle company, is seeking an Application Analyst to support configuration, administration, and improvement of core business applications, including POS systems at multiple venues.

You will bridge operations, corporate users, and technology teams, gathering requirements, documenting workflows, testing, and supporting deployments while ensuring secure, well-documented systems that meet operational needs.