Hospitality Team Member — Wine & Guest Experience

Cooper's Hawk Winery; Saint Peters (MO); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

50% Dining and Carryout

40% Retail Wine

20% Private Events

Monthly Wine Tasting for Two

Medical Insurance

401(k) Matching

FSA/HSA

Life Insurance

PTO

Employee Assistance Program

Job summary

Cooper’s Hawk Winery is hiring for hospitality team members. You’ll greet guests, handle tables, and support service with a positive attitude. This role values teamwork, clear communication, and a love for hospitality, with opportunities for growth and ongoing education in wine and food.

Our benefits include dining and retail discounts, medical/dental/vision, 401(k) matching, FSA/HSA, life insurance, PTO, and career development programs. Weekend and holiday availability are preferred.

Qualifications

• At least 18 years of age.
• Energy and positivity with a love for hospitality.
• Ability to multitask in a fast-paced environment.
• Comfortable lifting up to 40 pounds and standing for extended periods.
• Open availability including weekends and holidays.
• A team mindset and willingness to communicate clearly.
• Ability to read, write and understand English.

Responsibilities

• Start every shift with a positive attitude and prepare your station using company checklists.
• Stay stocked on tableware dishes and supplies to keep the service flowing.
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
• Keep the dining room and work areas clean, organized and guest ready.
• Restock and reset tables quickly so guests are welcomed without delay.
• Communicate with servers, food runners and managers to keep service running seamlessly.
• Help with food running and carryout orders to support the team whenever needed.
• Greet guests with warmth and a friendly attitude.
• Be helpful in answering questions about food wine and our facilities.
• Go beyond the expected to keep the dining experience comfortable, welcoming and polished.

Skills

Energy and positivity

Multitasking

Team mindset

Clear communication

English reading/writing

Availability

Lifting 40 lbs

Job description

Cooper’s Hawk Winery is hiring for hospitality team members. You’ll greet guests, handle tables, and support service with a positive attitude. This role values teamwork, clear communication, and a love for hospitality, with opportunities for growth and ongoing education in wine and food.

Our benefits include dining and retail discounts, medical/dental/vision, 401(k) matching, FSA/HSA, life insurance, PTO, and career development programs. Weekend and holiday availability are preferred.