Hospitality Team Member

Chick-fil-A; Gurnee (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free basic health care insurance

Fun work environment

Flexible scheduling

Learning from Operators and leaders

Growth and development opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A in the United States is hiring Team Members to deliver signature Chick-fil-A service and food in a friendly environment. Team Members work directly for an independent Owner/Operator and contribute to an exceptional dining experience every day.

The role offers both full-time and part-time positions with benefits such as health insurance, a fun work environment, flexible scheduling (Sunday closed), opportunities for growth and scholarships, and competitive pay.

Qualifications

• Front-of-house role requires a cheerful, customer-service mindset.
• Ability to communicate clearly with guests and teammates.
• Reliable, flexible, and able to multitask in a fast-paced environment.
• Willingness to work a varied schedule, including weekends.

Responsibilities

• Smile and greet guests warmly.
• Maintain eye contact with guests.
• Speak enthusiastically and clearly.
• Make emotional connections with guests.
• Promote the vision and values of the restaurant.
• Multitask quickly yet thoroughly.
• Be team-oriented, adaptable, dependable with a strong work ethic.
• Stand for long periods and stay on your feet.
• Communicate effectively with guests and team members.
• Adhere to Chick-fil-A rules and dress code.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Cheerful attitude

Reliability

Teamwork

Multi-tasking

Flexibility

Work ethic

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• Free Basic Health Care Insurance
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.