Hospitality Team Member

Workstream; Gurnee (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Fun work environment

Flexible scheduling

Leadership development

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Gurnee, IL is seeking Team Members to deliver signature service in a fast-paced restaurant environment. You will help create a friendly dining experience, greet guests with enthusiasm, and follow the restaurant's values and dress code.

These roles offer full-time and part-time schedules, with benefits and opportunities for growth. You will learn from experienced Operators and Leaders while supporting a collaborative team dedicated to guest satisfaction.

Qualifications

• Consistency and reliability are essential.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented with strong interpersonal skills.
• Detail-oriented and able to multi-task.
• Works well both independently and in a team.

Responsibilities

• Smile and greet guests to create a welcoming atmosphere.
• Maintain eye contact and speak enthusiastically with guests.
• Make emotional connections to enhance guest experience.
• Follow the restaurant's vision, values, and dress code.
• Multitask efficiently while staying accurate and thorough.
• Collaborate with teammates and leaders to serve guests.

Skills

Reliability

Customer service

Team orientation

Multi-tasking

Flexibility

Communication

Standing long hours

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• Free Basic Health Care Insurance
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.