Hospitality & Tasting Room Associate at Scotto Cellars Scotto Cellars Lodi, CA

Scotto Cellars Scotto Cellars; Lodi (CA); On-site; USD 20,664 - 30,307; Part time

Job summary

Scotto Cellars in Lodi, CA is seeking a friendly Hospitality & Tasting Room Associate to welcome guests, lead tasting experiences, and promote wine club memberships in a fast-paced, boutique winery.

You will maintain tidy spaces, handle cash at the counter, and support events while delivering education about our unique products like alcohol-removed wines. Weekend and some evenings required.

Qualifications

• Must be 21 years of age or older.
• Excellent written and verbal communication skills.
• Ability to lift and carry weights up to 40 lbs multiple times daily.
• Physical ability for bending, stooping, standing, and twisting in a retail winery tasting room.
• Valid food handlers card or ability to acquire one.
• Past wine, restaurant, sales, or hospitality experience is a plus; training available.
• Detail-oriented, driven to grow and excel, and maintain a professional demeanor and appearance.
• Friendly, engaging, passionate about wine, and willing to work with a like-minded team.
• Available 1–3 days a week, with ability to work weekends, special events, and some evenings and holidays.

Responsibilities

• Warmly welcome guests upon arrival and lead them through wine‑tasting experiences, emphasizing education and genuine connections.
• Work with the team to ensure hospitality spaces are stocked, clean, and organized, and complete daily open/close duties.
• Accurately count and reconcile a cash register.
• Promote, sell, and up‑sell wine and wine club memberships to meet monthly goals.
• Manage multiple tasting groups, anticipate needs, and create a positive guest experience.
• Provide or train in small administrative tasks within a POS system.
• Perform independent and accurate inventory checks of wine, merchandise, and other items.
• Recognize signs of intoxication and take swift action.
• Maintain a fast-paced yet professional, friendly demeanor.
• Assemble small bite items for guests while adhering to food safety guidelines.

Skills

Communication

Customer service

Wine knowledge

Team player

Sales experience

Tools

POS system

Job description

Hospitality & Tasting Room Associate - Scotto Cellars (Lodi, CA)

Scotto Cellars is an emerging, quirky tasting room on the cutting edge of Lodi’s wine scene. We’re passionate about innovation, offering unique products like alcohol‑removed wines, hard apple ciders, and creative specialty drinks. As we grow, we’re excited to expand our hospitality team and bring on enthusiastic, driven individuals who thrive in a dynamic environment. If you’re eager to learn, grow, and help redefine the industry, we’d love to hear from you!

Responsibilities

• Warmly welcome guests upon arrival and lead them through wine‑tasting experiences, emphasizing education and fostering genuine connections throughout the session.
• Work with the team to ensure all hospitality spaces are stocked, clean, and organized, and complete daily open and closing duties.
• Accurately count and reconcile a cash register.
• Promote, sell, and up‑sell wine and wine club memberships to meet and surpass monthly goals.
• Manage multiple tasting groups simultaneously, anticipate their needs, and create a positive, memorable experience for the guests.
• Provide or train in small administrative tasks within a point‑of‑sale system.
• Perform independent and accurate inventory checks of wine, merchandise, and other items.
• Recognize signs of an intoxicated guest and take swift, appropriate action.
• Work in a fast‑paced environment while maintaining a professional, friendly, and engaging demeanor.
• Assemble small bite items for guests and adhere to food safety guidelines.
• Be a positive, friendly team player, willing to take on different roles and handle extra tasks upon request.

Qualifications

• Must be 21 years of age or older.
• Excellent written and verbal communication skills.
• Ability to lift and carry weights up to 40 lbs (e.g., a case of wine) multiple times a day.
• Physical ability for bending, stooping, standing, and twisting in a retail winery tasting room environment.
• Valid food handlers card or ability to acquire one.
• Past wine, restaurant, sales, or hospitality experience is a plus; training available.
• Detail‑oriented, driven to grow and excel, and maintain a professional demeanor and appearance.
• Friendly, engaging, passionate about wine, and willing to work with a like‑minded team.
• Available 1–3 days a week, with ability to work weekends, special events, and some evenings and holidays.

Scotto’s Cellars is an equal‑opportunity employer committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status, or other characteristics protected by law.