Hospitality Support & Guest Experience Associate

Crooked Hammock Brewery; Lewes (DE); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Tips included

Employee perks

Growth opportunities

Discounts on food, beverage & retail

Wellness program

Team events

Job summary

Crooked Hammock Brewery in Lewes, DE is seeking Hospitality Support Team Members to welcome guests, escort seating, deliver food, buss tables, and assist in our retail shop. You’ll help create a memorable experience from arrival to departure.

Roles are cross‑trained across hosting, food running, bussing, and retail. We value a friendly, energetic personality, strong customer service, and teamwork, with tipping and employee perks included.

Qualifications

• Must be at least 18 years old.
• Reliable transportation to and from work.
• Eligibility to work in the United States.
• Friendly, welcoming personality.
• Strong customer service and communication skills.
• Energetic, friendly and fun personality with a love for hospitality.
• Ability to stand for up to 8 hours in a fast-paced environment.
• Basic math skills and experience handling transactions.
• Attention to detail and organizational skills.
• Ability to lift up to 50 pounds.
• Flexible schedule to assume responsibilities as needed.

Responsibilities

• Welcome guests with a friendly, upbeat attitude and assist with seating and waitlist management.
• Deliver food quickly and accurately while ensuring quality standards.
• Clear, clean, and reset tables to maintain a welcoming dining environment.
• Support servers by refilling beverages, pre-bussing tables, and anticipating guest needs.
• Assist guests with retail purchases, merchandise questions, and transactions.
• Maintain clean, organized dining rooms, patios, retail spaces, and service stations.
• Restock supplies, merchandise, and guest service areas throughout the shift.
• Work collaboratively with Front of House, Back of House, and Management.
• Help wherever needed to ensure an outstanding guest experience.
• Follow all company policies, food safety standards, and sanitation procedures.

Skills

Customer service

Communication

Hospitality

Team player

Basic math

Job description

Crooked Hammock Brewery in Lewes, DE is seeking Hospitality Support Team Members to welcome guests, escort seating, deliver food, buss tables, and assist in our retail shop. You’ll help create a memorable experience from arrival to departure.

Roles are cross‑trained across hosting, food running, bussing, and retail. We value a friendly, energetic personality, strong customer service, and teamwork, with tipping and employee perks included.