Hospitality Supervisor - Lead Housekeeping

Hilton; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hilton is seeking a Housekeeping Supervisor to lead and mentor the housekeeping team, ensuring adherence to cleanliness and quality standards across guest rooms and public areas. You will supervise Room Attendants and Housepersons, inspect rooms for readiness, and coordinate with Engineering for maintenance needs, while maintaining exceptional guest experiences.

The role emphasizes hospitality, teamwork, ownership, and a proactive approach to solving issues, with the aim of delivering memorable

Qualifications

• Experience supervising housekeeping operations in a hotel environment.
• Ability to lead, coach, and evaluate Room Attendants and Housepersons.
• Strong emphasis on hospitality, guest satisfaction, and service quality.

Responsibilities

• Supervise housekeeping team and ensure cleanliness priority
• Oversee room readiness and report discrepancies promptly
• Manage payroll reports, inventory, and lost and found processes
• Coordinate with Engineering for maintenance issues
• Step in to perform duties as needed to maintain service levels
• Address guest needs promptly with professionalism and courtesy

Skills

Supervising staff

Training

Quality standards

Guest service

Job description

Hilton is seeking a Housekeeping Supervisor to lead and mentor the housekeeping team, ensuring adherence to cleanliness and quality standards across guest rooms and public areas. You will supervise Room Attendants and Housepersons, inspect rooms for readiness, and coordinate with Engineering for maintenance needs, while maintaining exceptional guest experiences.

The role emphasizes hospitality, teamwork, ownership, and a proactive approach to solving issues, with the aim of delivering memorable