Hospitality Success Coordinator – Resy Platform

Amex; Pasadena (CA); Hybride; USD 27 552 - 46 356; Plein temps

Avantages offerts par ce poste

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision benefits

20+ weeks paid parental leave

Career development and training opportunities

Résumé du poste

Amex is seeking a Hospitality Coordinator based in Pasadena, California, to provide exceptional support to restaurant partners using Resy technology. This role involves troubleshooting issues, educating operators, and ensuring customers receive outstanding service across various platforms.

The ideal candidate should have a passion for the hospitality industry and experience working with SaaS businesses. A competitive salary is offered along with a comprehensive benefits package.

Qualifications

• Interest in working in a fast-paced hospitality-tech environment.
• Ability/flexibility to work global restaurant hours, including nights and weekends.
• Exceptional communication skills to assist customers.

Responsabilités

• Provide outstanding front line service to restaurant partners.
• Troubleshoot issues related to Resy products.
• Educate restaurant operators on hospitality through technology.

Connaissances

Exceptional organizational skills

Technological aptitude

Experience working at restaurants

Knowledge of reservation-management systems

Calm under pressure

Outils

Microsoft Office

MacOS

Description du poste

Amex is seeking a Hospitality Coordinator based in Pasadena, California, to provide exceptional support to restaurant partners using Resy technology. This role involves troubleshooting issues, educating operators, and ensuring customers receive outstanding service across various platforms.

The ideal candidate should have a passion for the hospitality industry and experience working with SaaS businesses. A competitive salary is offered along with a comprehensive benefits package.