Hospitality Experience Coordinator

Sunkissedgetaways; Houston (TX); A distancia; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote environment

Comprehensive onboarding and training

Continuing education opportunities

Access to professional systems and资源

Ongoing learning and skill development

Collaborative team environment

Descripción de la vacante

Sunkissedgetaways is seeking a personable Hospitality Experience Coordinator to help clients research services, coordinate arrangements, and ensure a seamless experience from initial request through completion.

The role emphasizes customer service, organization, and helping clients navigate options to fit individual needs, with a fully remote environment and ongoing onboarding and education opportunities.

Formación

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.
• Previous hospitality, customer service, reservations, or related experience is helpful but not required.

Responsabilidades

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Conocimientos

Excellent communication

Interpersonal skills

Customer-service mindset

Attention to detail

Organization

Time-management

Research online

Learn new platforms

Reliability

Hospitality experience handy

Descripción del empleo

We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.

This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.

Key Responsibilities

• Gather information about client preferences and requests
• Research accommodations, activities, transportation, and other available services
• Assist with coordinating reservations and related arrangements
• Communicate important information and updates to clients
• Review confirmations and details for accuracy
• Assist with modifications and special requests
• Maintain organized client records and documentation
• Follow up on outstanding information and upcoming arrangements
• Coordinate with hospitality and service providers when needed
• Provide responsive and professional client support

Qualifications

• Excellent communication and interpersonal skills
• Strong customer-service mindset
• High attention to detail
• Good organization and time-management abilities
• Comfortable researching information online
• Ability to learn new digital platforms and systems
• Reliable, professional, and responsive
• Previous hospitality, customer service, reservations, or related experience is helpful but not required

Position Highlights

• Fully remote environment
• Comprehensive onboarding and training
• Continuing education opportunities
• Access to professional systems and resources
• Ongoing learning and skill development
• Collaborative team environment