Hospitality Star — Food & Beverage Server

Sonesta Hotels; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Educational Assistance

Sonesta Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels is seeking a Food Server to deliver attentive hospitality across our restaurants, lounges, banquets, and dining outlets. The role emphasizes guest engagement, menu guidance, and seamless service in a fast-paced environment.

You will collaborate with Culinary and F&B teams to ensure standards, upsell initiatives, and exceptional guest experiences, while maintaining cleanliness and pos system accuracy. Flexible availability is a plus.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Knowledge of food & beverage service, dining etiquette, POS systems, and responsible alcohol service practices preferred.
• Strong attention to detail, presentation, cleanliness, and guest satisfaction standards.
• Ability to work collaboratively as part of a high-energy hospitality team.
• Food Handler Certification, TIPS Certification, or alcohol service certification preferred where applicable.
• A passion for hospitality, guest engagement, teamwork, and creating memorable dining experiences.
• Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner closely with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta’s People People culture.
• Any other duties as assigned

Skills

Guest service

Communication

Multitask

POS knowledge

Attention to detail

Teamwork

Flexible availability

Food Handler Cert

TIPS Cert

Tools

POS systems

Job description

Sonesta International Hotels is seeking a Food Server to deliver attentive hospitality across our restaurants, lounges, banquets, and dining outlets. The role emphasizes guest engagement, menu guidance, and seamless service in a fast-paced environment.

You will collaborate with Culinary and F&B teams to ensure standards, upsell initiatives, and exceptional guest experiences, while maintaining cleanliness and pos system accuracy. Flexible availability is a plus.