Hospitality Services Manager: Elevate Dining Ops

Aramark; Waltham (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

Harvest Table Culinary Group in Waltham, MA seeks an experienced operations professional to assist with day-to-day operations and execute strategy to meet financial goals. You will support food service accounts and ensure objectives align with client expectations.

Responsibilities include maintaining client relationships, managing revenue and budgets, improving productivity, and upholding safety and compliance standards to deliver a best-in-class dining experience.

Qualifications

• Requires at least 4 years' experience and 1 to 3 years in a management role.
• Bachelor's degree or equivalent experience.
• A strong value system, unquestioned integrity, and good listening skills.
• Excellent communication skills.

Responsibilities

• Develops and maintains effective client and customer rapport for mutually beneficial business relationships. Demonstrates excellent customer service using Harvest Table's standard model. Identifies client needs and effectively communicates operational progress.
• Follows all Harvest Table processes and systems. Builds revenue and manages budget, including cost controls with regard to food, beverage, and labor. Ensures the completion and maintenance of Profit and Loss (P&L) statements. Achieves or exceeds food and labor targets. Manages resources to ensure quality and cost control within budgetary guidelines.
• Implements and maintains Harvest Table's agenda for both labor and food initiatives. Creates value through efficient operations, appropriate cost controls, and profit management. Complies fully with Operational Excellence fundamentals, including food and labor. Aid operations related to production, distribution, and food service.
• Maintains a safe and healthy environment for clients, guests and associates. Complies with all applicable policies, rules and regulations, including (but not limited to) those related to safety, health, and wage and hour practices.

Job description

Harvest Table Culinary Group in Waltham, MA seeks an experienced operations professional to assist with day-to-day operations and execute strategy to meet financial goals. You will support food service accounts and ensure objectives align with client expectations.

Responsibilities include maintaining client relationships, managing revenue and budgets, improving productivity, and upholding safety and compliance standards to deliver a best-in-class dining experience.