Hospitality Service Assistant - Elevate Guest Experience

Workstream; Lancaster (CA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

EAP program

Meal discount

Paid sick leave

Referral bonus

Sales contests

Job summary

JOEY Restaurants in Lancaster, CA is seeking a Service Assistant to support the restaurant service team and maintain a world-class hospitality experience for guests. You will be on the go, ensuring smooth floor operations, assisting servers, and contributing to a clean, efficient dining environment.

The role requires a passion for hospitality, ability to stand/walk for long periods, and the capacity to lift up to 50 lbs.

Qualifications

• No experience required.

Responsibilities

• Provide guests with friendly, attentive service throughout their dining experience.
• Assist servers in delivering exceptional service and a pristine environment.
• Clear and set tables in a timely manner.
• Monitor and assist with the delivery of guest beverages and food orders.
• Maintain restaurant cleanliness by bussing tables, glassware, dishes and cutlery.
• Resolve service issues and guest complaints with urgency, poise and good judgment.
• Complete opening, side work, and closing duties to set your team up for success.
• Assist guests with seating and front door duties as needed.
• Reinforce guest identification requirements and age restrictions for alcohol.

Skills

Hospitality mindset

Fast-paced work

Guest service

Team player

Education

Food Handler Certification

California RBS Certification

Job description

JOEY Restaurants in Lancaster, CA is seeking a Service Assistant to support the restaurant service team and maintain a world-class hospitality experience for guests. You will be on the go, ensuring smooth floor operations, assisting servers, and contributing to a clean, efficient dining environment.

The role requires a passion for hospitality, ability to stand/walk for long periods, and the capacity to lift up to 50 lbs.