Hospitality Security Supervisor - Guest Safety Lead

DREAMWEAVER HOTELS INC - THEWIT; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Insurance

PTO

401(k)

FSA

Life and AD&D Insurance

Short-Term Disability

Long-Term Disability

Commuter Benefits

Hilton travel discounts

Employee room rates

Job summary

theWit Chicago seeks an experienced Security Supervisor to oversee daily security operations, coordinate with a third-party provider, and maintain a safe guest and team environment. You will ensure post adherence, conduct patrols, monitor surveillance, and support access control under the Director of Security.

Ideal candidates have at least two years in security with hospitality or supervisory experience, strong leadership and de-escalation skills, and a valid Illinois PERC card within 90 days

Qualifications

• Minimum two years of security experience; hospitality and supervisory experience preferred.
• Strong leadership, communication, and de-escalation skills.
• Valid Illinois PERC Card required within 90 days of hire.

Responsibilities

• Coordinate daily security coverage with the third-party provider under the Director of Security.
• Monitor officers’ adherence to post orders and service expectations; report concerns.
• Complete routine security checklists and report hazards and gaps.
• Conduct property patrols, monitor surveillance, and manage access control.
• Prepare incident reports and review reports for accuracy; assist investigations.
• Maintain communications with leadership, HR, and third-party provider.
• Escalate employee-related concerns to Security leadership and HR.

Skills

Leadership

Communication

De-escalation

Problem-solving

Incident reporting

Emergency response

Tools

Surveillance systems

Access control

Job description

theWit Chicago seeks an experienced Security Supervisor to oversee daily security operations, coordinate with a third-party provider, and maintain a safe guest and team environment. You will ensure post adherence, conduct patrols, monitor surveillance, and support access control under the Director of Security.

Ideal candidates have at least two years in security with hospitality or supervisory experience, strong leadership and de-escalation skills, and a valid Illinois PERC card within 90 days