Hospitality Security Officer: Calm, Visible Protection

Hotel Albuquerque of Old Town; Albuquerque (NM); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Free meals during shifts

Free employee parking

Maternity & paternity leave

Growth opportunities

Community pride

Job summary

Hotel Albuquerque of Old Town is seeking a Security Officer to protect guests and property through proactive patrols and vigilant observation. You will deter crime, respond to incidents, and coordinate with leadership to maintain a safe, welcoming environment.

The role requires strong communication, calm judgment under pressure, and a customer-service mindset. Flexible schedules including weekends and evenings are expected.

Qualifications

• High school diploma or equivalent required.
• Prior security-related experience preferred; hospitality experience encouraged.
• CPR certification and a valid New Mexico driver’s license required.
• Excellent verbal and written communication and the ability to multitask in a fast-paced environment.

Responsibilities

• Maintain a positive, professional demeanor with guests, coworkers, and leadership.
• Communicate regularly with leadership on assignments, incidents, and timelines.
• Follow all safety, sanitation, and health regulations at all times.
• Reduce opportunities for crime through proactive surveillance and a visible presence.
• Monitor for unusual or unsafe activity and take appropriate action per policies.
• Provide aid or request assistance for individuals in danger or in medical need.
• Respond to emergencies according to procedures and notify appropriate personnel.
• Patrol all areas of the property and assist with guest access, valet, and housekeeping support.

Skills

Communication skills

Calm under pressure

Observational skills

Customer service mindset

Judgment

Education

High school diploma or equivalent

Tools

CPR Certification

Driver's License

Job description

Hotel Albuquerque of Old Town is seeking a Security Officer to protect guests and property through proactive patrols and vigilant observation. You will deter crime, respond to incidents, and coordinate with leadership to maintain a safe, welcoming environment.

The role requires strong communication, calm judgment under pressure, and a customer-service mindset. Flexible schedules including weekends and evenings are expected.