Guest-First Security Officer - Hospitality & Safety

Hilton; San Francisco (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Travel perks

ESPP program

Paid parental leave

Caregiver support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton in San Francisco seeks a Security Officer to protect guests and property while delivering warm hospitality. You will patrol interior and exterior areas, respond to incidents, document findings, and assist guests with professionalism and courtesy.

This role emphasizes integrity, leadership and teamwork, with a focus on immediate action and accountability. Join a global hospitality leader dedicated to safety, exceptional guest experiences, and a supportive workplace that values Team Members.

Qualifications

• A passion for spreading hospitality and guest well-being.
• Act with integrity and ethics in all actions.
• Proven leadership and ability to guide others.
• Strong teamwork and collaborative mindset.
• Sense of ownership and accountability for safety.
• Ability to act with urgency and discipline in critical moments.

Responsibilities

• Conduct security patrols of interior and exterior hotel premises to identify risks and address safety concerns.
• Assist with investigations: collect information, document findings, and report incidents.
• Maintain accurate security reports and records to ensure traceability.
• Respond to emergencies: manage safety hazards, fires, medical incidents, and threats.
• Provide exceptional guest assistance with professionalism and courtesy.

Skills

Hospitality passion

Integrity

Leadership

Teamwork

Ownership

Urgency

Job description

Hilton in San Francisco seeks a Security Officer to protect guests and property while delivering warm hospitality. You will patrol interior and exterior areas, respond to incidents, document findings, and assist guests with professionalism and courtesy.

This role emphasizes integrity, leadership and teamwork, with a focus on immediate action and accountability. Join a global hospitality leader dedicated to safety, exceptional guest experiences, and a supportive workplace that values Team Members.