Hospitality Sales Representative

Complete Maintenance Inc.; Euless (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Competitive salary

Free food & snacks

Job summary

Complete Maintenance Inc. is seeking a Full-Time Hospitality Sales Representative to build relationships with hotels, restaurants, venues and other clients. You will promote products, generate new business and manage accounts to support guest experiences.

The role blends consultative selling, customer service, market research and account management with travel within the local hospitality territory to grow brand presence and revenue.

Qualifications

• Strong communication, presentation, negotiation and relationship-building skills.
• Experience in sales, customer service, account management, or hospitality preferred.
• Ability to understand client needs and propose practical, value-based solutions.

Responsibilities

• Develop and maintain relationships with hospitality clients such as hotels, restaurants, and venues.
• Identify new opportunities through prospecting, market research, referrals and events.
• Present products/services and explain alignment with client operations and budgets.
• Prepare quotes, proposals, and contracts promptly and professionally.
• Negotiate pricing/terms to meet sales targets and maintain records in CRM.
• Maintain accurate customer records, pipeline updates and activity notes.
• Collaborate with service, operations and management to ensure smooth orders and satisfaction.
• Monitor industry trends and competitor activity to refine sales strategies.
• Represent the company at trade shows, events and client meetings to grow brand awareness.

Skills

Communication skills

Presentation skills

Negotiation skills

Relationship building

Customer service

Organization

CRM experience

Multi-tasking

Education

High school diploma

Associate or bachelor's degree in business, marketing, hospitality, or communications

Tools

Microsoft Office

CRM software

Sales tracking systems

Job description

Benefits:

• Health insurance
• Competitive salary
• Free food & snacks

We are seeking a Full-Time Hospitality Sales Representative to join our team!

Hospitality Sales Representative

Position Overview

The Hospitality Sales Representative is responsible for building relationships with hotels, restaurants, event venues, and other hospitality clients to promote products or services, generate new business, and maintain strong customer accounts. This role combines consultative selling, customer service, market research, and account management to help clients find solutions that support their operations and guest experience.

Key Responsibilities

• Develop and maintain relationships with new and existing hospitality clients, including hotels, restaurants, catering companies, and event venues.
• Identify new business opportunities through prospecting, market research, referrals, networking, and industry events.
• Present products or services to prospective clients and explain how they meet operational needs, budget requirements, and guest-service goals.
• Prepare quotes, proposals, sales presentations, and contracts in a timely and professional manner.
• Negotiate pricing, terms, and agreements while working to meet or exceed sales targets.
• Maintain accurate customer records, sales activity notes, pipeline updates, and account information in the company database or CRM system.
• Partner with customer service, operations, and management teams to ensure smooth order processing, client satisfaction, and issue resolution.
• Monitor hospitality industry trends, competitor activity, and customer needs to recommend sales strategies and new opportunities.
• Attend trade shows, networking events, client meetings, and promotional activities to represent the company and grow brand awareness.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in business, marketing, hospitality, communications, or a related field preferred.
• Previous sales, customer service, account management, or hospitality industry experience preferred.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to understand customer needs and recommend practical, value-based solutions.
• Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities.
• Comfortable using Microsoft Office, email, spreadsheets, and CRM or sales tracking systems.
• Professional, self-motivated, goal-oriented, and able to work independently or as part of a team.

Preferred Skills and Experience

• Knowledge of hospitality operations, hotel services, restaurant supplies, food and beverage service, events, or guest experience standards.
• Experience developing sales territories, managing client portfolios, or meeting monthly revenue goals.
• Existing relationships or network within the local hospitality industry.
• Ability to travel locally for client visits, events, and sales calls as needed.

Work Environment

This position may include a combination of office work, phone and email communication, in-person client visits, trade shows, and occasional travel within the assigned territory.

Compensation and Benefits

Compensation may include base pay, commission, bonuses, or other incentive opportunities based on company policy and sales performance. Benefits may include health insurance, paid time off, mileage reimbursement, sales tools, and professional development opportunities.